Assistant Director of Operations

6 days ago


Dublin, Dublin City, Ireland Empathy Healthcare Full time

Job Overview:

We are proud and delighted to announce that Empathy Healthcare are now opening a residential service for adults living with Intellectual Disabilities (ID), Autism Spectrum Disorder (ASD), and Acquired Brain Injuries (ABI) within Mountmellick - Portlaoise area.

We are interested in interviewing for the position of Assistant Director of Operations to play an inaugural part in this up and coming, dynamic and energetic organisation whose values are those of : Empathy, Dignity, Respect, Quality, Safety, Kindness and Engagement.

The successful candidate will be responsible for overseeing the provision of high-quality, person-centred care, ensuring that services comply with all legal and regulatory requirements while fostering a culture that prioritises the wellbeing, dignity, and rights of residents.

Key Responsibilities but not limited to:

  • Ensure the delivery of services that provide suitable and sufficient care, safeguarding residents' rights and promoting their wellbeing and welfare.
  • Demonstrate a comprehensive understanding of and ability to comply with all relevant regulations and nationally mandated standards.
  • Fully understand and adhere to the responsibilities set out under the Health Act 2007 (as amended) and associated regulations.
  • Oversee governance arrangements, management structures, accountability processes, and quality assurance systems to ensure a high standard of care and service safety.
  • Implement and monitor timely and responsive quality assurance processes to maintain excellence in service delivery.
  • Ensure efficient and effective staff recruitment, supporting a skilled workforce to deliver exceptional care.
  • Maintain robust contingency plans to address emergencies and public health concerns.
  • Assess and admit residents according to defined criteria
  • Lead, build, and sustain a resident-focused culture, ensuring care services are tailored to meet individual needs.
  • Organise and cascade learnings from audits and Governance Meetings
  • Be accountable to all stakeholders and interested parties, ensuring transparency and continuous improvement in service provision.

Requirements:

  • Proven experience in a senior healthcare management role, preferably within a regulated environment.
  • In-depth knowledge of HIQA standards and compliance requirements.
  • Strong leadership skills with the ability to build and maintain a culture of high-quality, person-centred care.
  • Excellent organisational, problem-solving, and decision-making skills.
  • Ability to manage governance frameworks and ensure regulatory compliance effectively.
  • Strong communication and interpersonal skills, with the ability to engage effectively with residents, families, staff, and external agencies.
  • Third-level qualification in Social Care, Nursing, or equivalent
  • Relevant managerial qualification (minimum Level 6 NFQ)
  • 5+ years' experience in social care, with at least 3 in senior management
  • Full clean driving licence and access to a car as this post will require travel
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