Credit Control Manager

3 weeks ago

Dublin, Dublin City, Ireland Xeinadin Group Full time

Company Description

Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission is to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. As part of one Xeinadin, our colleagues can draw on expertise and support from across our UK, Ireland, and central teams, as well as benefit from being part of their local communities.

Description

As a Credit Control Manager, you will be responsible for managing the credit control team and ensuring the efficient and effective collection of outstanding debts from customers. You will develop and implement credit control strategies and policies, monitor the creditworthiness of customers, and make decisions regarding credit limits and payment terms. Additionally, you will analyze and report on the credit control function, providing insights and recommendations to senior management.

Key Responsibilities

  1. Manage the credit control team, providing leadership, guidance, and support.
  2. Develop and implement credit control strategies and policies to ensure timely collection of outstanding debts.
  3. Monitor the creditworthiness of customers and make decisions regarding credit limits and payment terms.
  4. Proactively identify and resolve credit control issues and escalate them when necessary.
  5. Perform regular credit risk assessments and provide recommendations to senior management.
  6. Analyze and report on the credit control function, including debtor days, aging reports, and bad debt provisions.
  7. Ensure compliance with credit control regulations and guidelines.
  8. Collaborate with other departments, such as Sales and Finance, to improve credit control processes and resolve customer disputes.

Key Requirements

  • Bachelor's degree in finance, accounting, or a related field (preferred but not always required).
  • Proven experience as a Credit Controller, Debt Collector, or in a related role.
  • Strong knowledge of credit management and collection procedures.
  • Excellent communication and negotiation skills.
  • Ability to work well under pressure and handle difficult conversations.
  • Strong organisational and time management skills.
  • Proficiency in accounting software and MS Office (especially Excel).

Additional Requirements

  • Model: Hybrid
  • Salary: Competitive

Benefits

  • Company Pension Scheme
  • 25 days of annual leave + bank holidays
  • Additional annual leave days from certain levels of seniority
  • Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
  • Business closure over Christmas*
  • Life Assurance x4 annual salary
  • Enhanced family leave policies
  • Enhanced Company Sick Pay
  • Employee Assistance Programme – 24/7 support, free and confidential
  • Corporate Discounts Platform
  • Flexible Benefits platform with options for insurances such as PMI, Critical Illness Cover, Cash plan, Cycle to work, Eye care, Dental (level of seniority dependent & self-funded at corporate rates)
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