IT Support Analyst

3 weeks ago

Dublin, Dublin City, Ireland Nostra Full time

Join to apply for the IT Support Analyst role at Nostra

Join to apply for the IT Support Analyst role at Nostra

Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.

The ideal candidate would have experience in cloud infrastructure including endpoint management, Networking, Server Administration, Azure, and Office 365 as well as a solid understanding of on-premise technology including networking. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work.

This role will be based full time on-site with one of our customers based in Swords, Dublin.

Responsibilities:

  • Manage the IT Support queue.
  • Provide support on client sites as per business requirements.
  • Take ownership of IT issues and work with the team (and SMEs across the business as required), to resolve these issues.
  • Document processes and procedures to increase the efficiency of the service desk team.
  • Support M365 environment and perform server and laptop setups and repairs.
  • Install, configure and maintain user software and communications equipment.
  • Manage and communicate with third party vendor.

Qualifications and Personal Skills:

  • Relevant experience in IT Support or Service.
  • Drivers licence.
  • Office 365 Administration.
  • Knowledge of Active Directory and Server Administration.
  • Excellent organizational and interpersonal skills.
  • Self-motivated with an ability to work in teams.
  • Be enthusiastic, ambitious, and keen to learn new skills with a positive attitude.
  • Able to prioritise and execute tasks in a high-pressure environment.
  • Industry standard certifications (Microsoft, Cisco & CompTIA).

Some of our Benefits:

  • Company Pension.
  • Health Plan.

Some Technologies We Work With:

Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, Dell.

At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at Nostra by 2x

Sign in to set job alerts for "Information Technology Support Analyst" roles.

Dublin, County Dublin, Ireland 3 days ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Onsite IT Support Dublin & Galway (Split location role)

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 3 weeks ago

Fixed Term Contract - IT Infrastructure and Support Specialist

Timahoe East, County Kildare, Ireland 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Quality Assurance Test Analyst

    4 weeks ago

    Dublin, Dublin City, Ireland IT Search Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from IT SearchPrincipal Consultant | IT Search & Selection | Specialist in Data Contract TalentQA Test Analyst – Regulatory Finance Systems (Contract)Hybrid – 3 days on-site in DublinDay Rate Contract6+ months (with extension potential)A leading banking...

  • Senior Business Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland IT Alliance Group Full time

    Business Analyst Dublin Hybrid Permanent Auxilion are currently hiring a Senior Business Analyst.Minimum of 7 years experience as a Business Analyst in an IT consultancy or similar environment.Ability to lead stakeholder engagement and manage competing priorities.Demonstrated ability to work both independently and collaboratively in cross-functional teams To...

  • It Support Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Executive Edge Full time

    IT Support Analyst We are seeking a proactive, hands-on IT Support & Systems Analyst to join our client for an initial 3 4 month contract.Your will be joining a small but dynamic IT team, supporting the day-to-day technology needs of our 30-person Dublin office.As part of a multi-national group, youll work closely with both internal teams and external...

  • Application Support Analyst

    3 days ago

    Dublin, Dublin City, Ireland Robert Walters Ireland Full time

    Application Support Analyst (Lease Support)Save jobA leading financial institution in Dublin is seeking an Application Support Analyst to join their EMEA Application Management team, focusing on Lease Finance.This is a unique opportunity for you to play a pivotal role in ensuring the seamless operation of critical business applications that underpin the...

  • Application Support Analyst

    2 days ago

    Dublin, Dublin City, Ireland Robert Walters Ireland Full time

    Application Support Analyst (Lease Support)Save jobA leading financial institution in Dublin is seeking an Application Support Analyst to join their EMEA Application Management team, focusing on Lease Finance.This is a unique opportunity for you to play a pivotal role in ensuring the seamless operation of critical business applications that underpin the...

  • Application Support Analyst

    4 weeks ago

    Dublin, Dublin City, Ireland Version 1 Full time

    Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...

  • Trading Desk Support Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Susquehanna International Group Full time

    Trading Desk Support Analyst | Experienced HireJoin to apply for theTrading Desk Support Analyst | Experienced Hirerole atSusquehanna International GroupTrading Desk Support Analyst | Experienced HireJoin to apply for theTrading Desk Support Analyst | Experienced Hirerole atSusquehanna International GroupOverviewAs a Trading Desk Support Analyst, you'll...

  • Trading Desk Support Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Susquehanna International Group Full time

    Trading Desk Support Analyst | Experienced HireJoin to apply for the Trading Desk Support Analyst | Experienced Hire role at Susquehanna International GroupTrading Desk Support Analyst | Experienced HireJoin to apply for the Trading Desk Support Analyst | Experienced Hire role at Susquehanna International GroupOverviewAs a Trading Desk Support Analyst,...

  • IT Support Analyst

    4 weeks ago

    Dublin, Dublin City, Ireland NFP Full time

    We're hiring for an IT Support Analyst to support our growing Technology team To keep up with our growth in the UK and Ireland, we're looking for a dedicated IT Support Analyst to join our growing technology team. You will work as the first point of contact for employees seeking technical assistance for technology issues. Provide technical support over the...

  • Avp - Application Support Analyst (Lease Support)

    3 days ago

    Dublin, Dublin City, Ireland Robert Walters Ireland Full time

    AVP - Application Support Analyst (Lease Support)Save jobA leading financial institution in Dublin is seeking an AVP - Application Support Analyst to join their EMEA Application Management team, focusing on Lease Finance.This is a unique opportunity for you to play a pivotal role in ensuring the seamless operation of critical business applications that...