Business Manager

The Business Manager (VP) accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

• Financial management and oversight of a significant budget, including forecasting, planning, analysis and reporting.
• Senior Stakeholder reporting and engagement on BOW financials.
• Headcount & vendor management including approvals, forecasting & resource location strategy.
• Working with Program leads to ensure Program targets are adhered to and risk and issues resolved.
• Managing all financial risks and opportunities to ensure adherence to targets
• Drive productivity and efficiency in the organization through simplification and process improvements.
• Manage, supervise and coordinate day-to-day operational activities in the unit,
• Establish consistent and standardized operational processes
• Assist Business Execution Lead in accommodating requests related to Business Unit including providing requested data from regional office, auditors, and other related parties
• Assist BEL Head in identifying risk and opportunities related to BU activities in particular and to other Citi processes in general
• Complete and ensure timely submission for deliverables related to BU Compliance/Risk and Control and/or Management Information Systems related report as required by Regional and Country stakeholders
• Perform periodic self-assessment testing in accordance with regional schedule and guidelines to pro-actively manage risk, identify & correct control gaps
• Lead local standardization efforts as per regional Business Unit operations guidelines
• Actively identify and implement process improvement opportunities
• Ensure operational controls and Manager's Control Assessment compliance
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Relevant experience as Business Manager
• Financial management experience essential.
• Project administration and background in operational areas an advantage
• Experience managing limited resources that are requested to offer outstanding results.
• Action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Passion, humility, integrity, positive attitude, mission-driven, and self-directed.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication
• Persuasive and passionate communicator with excellent public speaking skills.
• Monitoring both scheduled and unscheduled reviews to completion.
• Attention to detail and ability to prioritize.

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