Lead Technical Help/Service Desk

Role OverviewThe Help Desk Technical Lead plays a critical role in ensuring seamless IT support to end-users and stakeholders.The ideal candidate will possess excellent technical skills, strong problem-solving abilities, and a passion for delivering exceptional customer service. They will provide first and second-level technical support, monitor and respond...

SOLAS IT RECRUITMENT is seeking a highly skilled Help Desk Supervisor to manage our 24/7 Service Desk, providing technical expertise and leadership to a team of technical support agents.**Job Description:**The successful candidate will lead a team of technical support agents, ensuring smooth operations and prompt issue resolution. You will provide technical...

We are a growing company, e-solutions, that values teamwork and collaboration. We are seeking a Help Desk Analyst to join our team and provide technical support to our customers.ResponsibilitiesTo respond to technical queries and provide timely and effective support to customers.To troubleshoot and resolve technical issues related to Microsoft Office 365,...

We are seeking a highly skilled Help Desk Expert to join our team in Dublin. As a Help Desk Expert, you will be responsible for providing expert-level technical assistance to users across the organization.Key Responsibilities:Provide technical assistance across hardware, software, and user access issuesTroubleshoot complex login problems, password resets,...

Central Ohio's premier Managed IT provider is looking to add to our talented and committed team of technical experts. Our culture of professional development, team-focused daily operations, and excellence in service consistently attracts the best of the best in the technical world. Our Help Desk Technicians troubleshoot, advise and build solutions for our...

Central Ohio's premier Managed IT provider is looking to add to our talented and committed team of technical experts. Our culture of professional development, team-focused daily operations, and excellence in service consistently attracts the best of the best in the technical world. Our Help Desk Technicians troubleshoot, advise and build solutions for our...

We are seeking an IT professional with strong technical expertise and excellent communication skills to join our team at e-solutions. As a Technical Help Desk Professional, you will be responsible for providing timely and effective support to our customers.Required Skills and QualificationsProven experience in troubleshooting and resolving complex technical...

Lex Consultancy Ltd is seeking an experienced Help Desk Engineer to join our team. As an IT Support Technician, you will play a critical role in ensuring the smooth operation of our technology infrastructure.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing technical support and assistance to employees. The successful...

About the Support Help DeskWe are a dedicated team that provides exceptional support to our clients via our Support Help Desk in Dublin, Ireland. Our team is committed to delivering high-quality services that meet the needs of our clients.We are seeking a highly skilled Support Help Desk Manager to join our team. The successful candidate will be responsible...

Job Overview:TechForce Talent is seeking a highly skilled and motivated individual to fill the position of L1 Service Desk Agent. This is a permanent, full-time role based in Sandyford, Ireland.Responsibilities:Serve as the first point of contact for clients, handling IT support queries via phone and ticketing system.Provide first-level troubleshooting for...

This Help Desk Engineer role is responsible for providing technical support and guidance to customers through various communication channels.About the Position:Provide technical assistance and support to customers via phone, email, and chatAnalyze and resolve complex technical issuesCollaborate with internal teams to resolve customer issuesDevelop and...

We are looking for an experienced IT Service Delivery Expert to join our team in Dublin. As a Service Desk Analyst, you will be responsible for providing top-notch customer support, resolving technical issues, and ensuring seamless service delivery.Job Summary:Deliver exceptional customer experiences through effective communication and issue...

**Join The Panel Group as a Help Desk Team Lead and take on the challenging role of Technical Support Manager!**This full-time position in Dublin involves leading a team of technical support specialists, delivering high-quality support, and ensuring seamless operation of Microsoft 365 suite.The ideal candidate will have:Leadership experience in IT support...

About the Job:This is a permanent, full-time role based in Sandyford, Ireland. As an L1 Service Desk Agent, you will be responsible for handling incoming technical support requests and providing prompt resolutions or escalating when necessary.Key Skills:Previous experience in an L1 Service Desk, IT Support, or Customer Service role within an IT...

About Our JobThis role offers an exciting opportunity to provide technical support to our users. As a key member of our team, you will be responsible for logging calls and incidents on our IT Service Desk and maintaining detailed records of software/hardware problems detected.You will also provide initial triage technical support, answering support queries...

We are seeking a highly experienced Service Desk Manager to lead our 24/7 Service Desk, providing technical expertise and leadership to a team of technical support agents.**Key Responsibilities:**Lead and support a team of Tier 1 agents, offering training and performance feedback.Ensure efficient service desk operation and meet service level agreements...

About the RoleJoin TechForce Talent's dynamic team as a Help Desk Operations Manager. In this exciting opportunity, you will be part of a collaborative environment where you can utilize your technical expertise to deliver exceptional service to our clients.As an L1 Service Desk Agent, you will handle a wide range of technical support requests, troubleshoot...

TN Ireland is looking for a skilled IT Help Desk Technician to join our team in Dublin.The ideal candidate will provide high-quality IT support services to our clients, ensuring timely resolution of technical issues.You will be responsible for handling support requests, collaborating with senior engineers, and contributing to the growth of our company.Main...

Job Description:We are seeking a highly skilled and experienced Help Desk Operations Manager to join our team. As a key member of our IT support team, you will be responsible for overseeing the day-to-day operations of our Service Desk.Key Responsibilities:Delegate tasks, set deadlines and coordinate day-to-day operation of the Service DeskLead and mentor...

About the PositionThis part-time role is an excellent opportunity for a motivated IT professional to make a significant impact in a fast-paced, collaborative environment. As a Service Desk Contractor, you will play a critical role in ensuring seamless IT operations for our global workforce while contributing to innovative improvements in IT support and...