Program Manager

2 days ago

Dublin, Dublin City, Ireland Cubic Telecom Full time

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new ideas. That's us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. So, whether you're interested in joining us as an individual contributor, manager, senior leader - or someone who aspires to growing into a leadership role - we look for people who are results focused, empathetic, visionary, empowering, and who 'champion' our cultures and values.

The Role

We are looking for an experienced Program Manager who is comfortable working in a fast-paced, highly flexible and innovative environment, with a passion for excellent customer experience.

This role is based in Dublin, Ireland.

Responsibilities of the role include, but are not limited to:

  • Ownership & successful delivery of Global Programs comprised of multiple aggregated related projects, through effective customer management, Program governance, tracking & reporting.
  • Being accountable as the Program's single point of contact with responsibility for the overall integrity and coherence of the Program.
  • Leading, supporting and coaching Project Managers in the resolution of project issues and application of best Project Management practices for the Program.
  • Management of inter-dependencies between projects within the Program.
  • Management & negotiation of deadlines, budgets, resources and priorities across the individual Project workstreams, to align with the Program's overall target outcome.
  • Negotiating necessary trade-offs between business targets and individual project performance within the Program, driving innovative ways to solve or pre-empt problems.
  • Being the client facing representative at the Program level, working to optimise the customer engagement model, build trusted relationships and manage customer expectations with appropriate levels of transparency.
  • Oversight of Program & Project issues, risks, assumptions & dependencies.
  • Defining & tracking appropriate cumulative Program-level KPIs across the multiple projects to facilitate full monitoring, tracking, risk assessment and prioritisation decisions.
  • Providing insightful Program Summary Status/KPI Reports for internal and external stakeholders.
  • Driving Customer Relationship Management, fostering key stakeholder relationships and day-to-day client interactions, seeking opportunities to increase customer satisfaction with the Program.
  • Providing leadership and support to cross-functional delivery teams, interacting with internal Resource owners, Product Management, Stakeholders, Project Managers and other Program Managers.
  • Implementing best practice Program Management & Communication frameworks incorporating structures, standards, processes, documentation and reporting to facilitate quality decision-making and on-time/on-budget Program delivery.
  • Overseeing governance and compliance of all projects within the Program, ensuring project plans, specifications, roles, responsibilities and all necessary communications / documents are defined and completed to the required standard.
  • Thinking and acting in the wider context and strategic interests of Cubic, considering multi-dimensional impacts beyond the near-term delivery dates of individual projects, and being concerned with the health and effectiveness of the Program over the long term.
  • Contributing to ongoing development of Cubic's PMO standards, processes & best practices for Program Governance.

Requirements

The Person

You will have a proven track record in exceptional client-facing Program & Project Management skills, with the ability to own a Program from start to finish. You will have experience of managing Programs with multiple contributing Project Managers, and of coordinating & aggregating Project Manager outputs. With a strategic & structured approach to Program Management, you will have the ability to communicate successfully and succinctly to internal stakeholders and external clients at all levels, building credible relationships with senior managers, heads of department, and C-suite executives. You will have an understanding of customer needs and how to deliver excellent customer experience. You will work well under pressure, with a proven ability to manage time and budget restrictions. You will be a self-starter, who is intellectually curious and comfortable navigating ambiguity.

Experience & Skillset

Essential:

  • Minimum 8 years' experience in a customer-facing Program/Project Management role, where at least 2 years has been in a Program Manager role with responsibility for overall Program Delivery of multiple related Projects led by other Project Managers.
  • Strong ownership, communication, interpersonal, and cross-functional Program Management skills.
  • Excellent influencing and negotiating skills and experience engaging with stakeholders at team and management levels, both internally and with external customers/partners.
  • Exceptional attention to detail.
  • Excellent data-driven analytical and problem-solving abilities.
  • Sound judgment & decision-making skills, and proven commercial awareness.
  • The ability to work & adapt to a growing & scaling environment.
  • Strong people leadership and management skills.
  • Ability to work well in a team environment.
  • Experience working with remote/geographically distributed teams.
  • Fluent English - written and spoken.

Preferred:

  • Experience with JIRA, Confluence, Advanced Excel skills, MS PowerPoint, PPM Tools and/or other Program/Project Management tools.
  • Formal Program/Project Management qualification or equivalent experience.
  • Experience in 3rd Party Integration Partner/Vendor Management.
  • Third level business, technical or other relevant qualification.

Benefits

  • 25 days annual leave + 2 company days.
  • Health Insurance.
  • Pension Contribution.
  • ESOP.
  • Tax saver scheme.
  • Bike to work scheme.
  • Sports and social activities.
  • Great annual office outings (Summer BBQ, Christmas party, charity runs).
  • Bits & Bobs days (Half day every quarter to get your Bits & Bobs done).
  • Learning and Development Opportunities.

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management

Industries

IT Services and IT Consulting

#J-18808-Ljbffr

  • Restaurant Operations Manager

    5 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    OverviewKFC is a dynamic and fast-paced organization that values innovation, excellence, and customer satisfaction. As a Restaurant General Manager, you will be responsible for leading a high-performing team to achieve exceptional results in a competitive market.Salary€40,000 - €45,000 per annumAbout the RoleYou will oversee the daily operations of a KFC...

  • General Management Role

    3 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Company Overview:In - Manager Recruitment is a dynamic and innovative recruitment agency specializing in restaurant management positions. Our team of experts is dedicated to finding the best candidates for your business.Job Description:This General Management Role is an exciting opportunity for an experienced General Manager to lead our team and drive...

  • Restaurant Operations Manager

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    About In - Manager Recruitment:We are a leading recruitment agency specializing in restaurant management positions. Our team of experts is dedicated to finding the best candidates for your business.Job Description:The ideal candidate will have experience in managing a high-volume restaurant and possess excellent leadership skills. They should be able to...

  • General Management Position

    4 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Company OverviewKFC is a global fast-food chain with a rich history and a commitment to quality, convenience, and customer satisfaction. We operate over 24,000 restaurants in more than 140 countries worldwide.Job DescriptionThis is an exciting opportunity to join our team as a Restaurant General Manager and lead a talented group of professionals in...

  • Program Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Cubic Telecom Full time

    The CompanyFounded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new ideas. That's us, is it you? At Cubic you will find an environment filled with...

  • Program Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Cubic Telecom Full time

    The CompanyFounded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That's us, is it you? At Cubic you will find an environment filled with...

  • Program Manager

    3 days ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    On behalf of our client, a growing medical devices company, we are currently recruiting for a Program Manager.Program Manager The company is seeking an experienced and motivated Program Manager to oversee and drive the success of strategic projects and initiatives within the medical device industry.As Program Manager, you will be responsible for managing...

  • General Manager

    5 days ago

    Dublin, Dublin City, Ireland In - Manager Recruitment Full time

    Join the KFC Team as our next Restaurant General Manager and discover what it truly means to love your jobWho We Are: Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you've got KFC.Since 1952, we've been bringing finger lickin' good chicken to the world.But our secret ingredient?Our people.We celebrate...

  • Program Manager

    5 days ago

    Dublin, Dublin City, Ireland Cpl Full time

    On behalf of our client, a growing medical devices company, we are currently recruiting for a Program Manager.Program ManagerThe company is seeking an experienced and motivated Program Manager to oversee and drive the success of strategic projects and initiatives within the medical device industry. As Program Manager, you will be responsible for managing...

  • Program Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Thornshaw Recruitment Full time

    On behalf of our client, a growing medical devices company, we are currently recruiting for a Program Manager.Program ManagerThe company is seeking an experienced and motivated Program Manager to oversee and drive the success of strategic projects and initiatives within the medical device industry. As Program Manager, you will be responsible for managing...

  • Program Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Life Science Recruitment Ltd Full time

    Location: Dublin 8 Benefits: Competitive Salary, Healthcare + Hybrid Working, Excellent opportunity to develop your experience and career in an exciting medical device start-up company. Company: My client specialise in bimodal neuromodulation as a new standard of care for tinnitus, a condition that affects 15% of the global adult population. Role Overview:...

  • Program Manager

    4 days ago

    Dublin, Dublin City, Ireland Life Science Recruitment Full time

    Program Manager - Medical Device IndustryLocation: Dublin 8Benefits: Competitive Salary, Healthcare + Hybrid Working, Excellent opportunity to develop your experience and career in an exciting medical device start-up company.Company: My client specializes in bimodal neuromodulation as a new standard of care for tinnitus, a condition that affects 15% of the...

  • Program Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Program Manager - Networks 98840 Desired skills: Program Manager, Networks, Cloud Program Manager - Networks (SDWAN / WAN) I am currently recruiting for an exciting client of mine, looking for an experienced Program Manager with a background covering Cloud Networks. Must have SDWAN / WAN experience. 12 Month Contract. Dublin Based Company....

  • Program Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Apple Inc. Full time

    Imagine what you could do here at Apple; new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, we deliver products, technologies, and services to inspire creativity and enrich lives. Apple has become one of the most...

  • Program Manager

    5 days ago

    Dublin, Dublin City, Ireland Jabil Circuit Full time

    About the Role:We are seeking an experienced Program Manager to lead and support assigned projects, programs, and initiatives of medium to high complexity. As a Program Manager at Jabil, you will be responsible for managing project teams through the various stages of the project lifecycle, from concept to transfer.You will develop proposals, scopes of work,...

  • Program Manager

    6 days ago

    Dublin, Dublin City, Ireland INFORM3 Recruitment Full time

    About the RoleWe are currently recruiting for a Program Manager to manage multiple projects simultaneously, ensuring seamless coordination and efficient resource allocation. The successful candidate will have extensive experience in project management, with a strong background in manufacturing and engineering.

  • Program Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Apple Inc. Full time

    Imagine what you could do here at Apple. New ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, we deliver products, technologies, and services to inspire creativity and enrich lives. Apple has become one of the most...

  • Global Program Manager

    2 days ago

    Dublin, Dublin City, Ireland Cubic Telecom Full time

    About the JobWe are seeking an experienced Global Program Manager to join our team at Cubic Telecom.About the RoleThis is an exciting opportunity for a seasoned Program Manager who has a passion for delivering high-quality programs and working in a fast-paced environment. You will be responsible for owning and successfully delivering Global Programs...

  • Program Manager

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Company OverviewLGT Capital Partners (Ireland) Ltd. is the Irish management company for UCITS and AIF product offerings within LGT Capital Partners Group, employing around 90 people.The company provides a range of management company, fund administration, and banking services. We are now looking to add a detail-oriented program controller to join our...

  • Global Program Manager

    1 day ago

    Dublin, Dublin City, Ireland ICON Full time

    New opportunity for an experienced Global Program Manager to join our growing FSP program sponsor dedicated. This is a 6-12 months assignment full 1.0 FTE on a fixed term contract through ICON (Salaried not daily rate). The role will be managing studies across Immunology and Neurology therapy areas. The Global Program Manager is a member of the core team for...