General Manager, Luxury Catering

3 weeks ago

Dublin, Dublin City, Ireland Chandcogroup Full time

At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts. We are passionate about great food, great coffee, and putting our team members and customers at the heart of everything that we do. We are currently recruiting for a General Manager at Matheson.

Location: Matheson, Dublin City.

Rate of pay: €65,000 per annum

Working pattern: 40 hours per week, Monday - Friday, daytime hours.

Key responsibilities

  • Oversee daily operations and ensure high standards of service
  • Manage and train staff, fostering a positive work environment
  • Strong leadership and managerial skills
  • Continuously strive to improve customer experience
  • Enhance the profit and growth of the business by providing strategic leadership
  • Ensure all budgets are managed in line with the client's requirements, monthly forecasting, and take actions where necessary.
  • Work closely with the Head Chef to ensure a smooth-running food operation/menu planning.
  • Development and upkeep of SOPs
  • Receive and respond to all client and customer feedback
  • Develop processes for operational excellence
  • Ownership & implementation of H&S policies and procedures
  • Strong understanding of event operations, hospitality standards, and customer service principles
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
  • Strong analytical and strategic thinking skills
  • Hands-on, proactive, motivated individual with strong interpersonal and communication skills
  • Ability to work calmly under pressure and meet multiple deadlines
  • Manage a team of Chefs, Baristas, and Catering Assistants to deliver exceptional service
  • Build and maintain strong relationships with clients, vendors, and partners to drive business growth and improve services
  • Develop and implement operational procedures to ensure efficient and effective event execution
  • Foster a positive work culture that encourages teamwork, innovation, and continuous improvement
  • Ensure compliance with all safety and security protocols, as well as local health and sanitation regulations
  • Proven track record of success in managing events and leading high-performing teams.

What's in it for you?

Working with Gather & Gather has its perks People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.

  • Personal Development and Training opportunities
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
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