Receptionist

2 weeks ago

Loch Garman, Loch Garman, Ireland Talbot Hotel Wexford Full time
Overview

Talbot Hotel Wexford and Talbot Suites at Stonebridge, part of the Talbot Collection, are currently recruiting for a Receptionist to join our team. This is a part-time position. The successful candidate will be responsible for overseeing the day-to-day Reception activities of the hotel and the Talbot Suites. The Receptionist will report to the Reception Manager.

The Talbot Collection are one of the Best Places to Work in Hospitality 2025 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Responsibilities
  • To greet guests on arrival in a warm and welcoming manner;
  • To handle guest check in procedure;
  • To have complete product knowledge of the hotel services & facilities and to communicate these to guests as required;
  • To ensure that all charges are correctly posted to guest bills;
  • To action all guest enquiries by phone or in person in a professional and friendly manner;
  • To ensure that the guests needs and requirements are met;
  • To ensure accounts are set up for functions or syndicates;
  • To liaise with housekeeping with reference to the allocation of rooms;
  • To ensure that all floats are maintained to the appropriate levels;
Requirements
  • 1 year's hotel reception experience;
  • Friendly and professional work attitude;
  • Fluent English essential - written and spoken;
  • Must be available to work variable shifts;
  • Excellent interpersonal and organisational skills;
  • Experience in using Hotsoft would be a distinct advantage

Flexibility midweek and at weekends is required.

Benefits
  • One of the Best Places to Work in Hospitality 2025 as awarded by the Great Place Work
  • Join a company and culture that put their team first
  • Training and Development Opportunities - we invest in our people
  • Being part of a progressive & growing company
  • Contributory company pension scheme (12 months service requirement)
  • Company Life Insurance Scheme
  • Free parking
  • Staff meals
  • Employee Assistance Programme
  • Talbot Collection Friends and Family Rates on accommodation
  • Bike to Work
  • Christmas Savings Scheme

Talbot Collection Wexford is an equal opportunities employer


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