System Administrator

2 days ago

Dublin, Dublin City, Ireland Nostra Full time

Our clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should. I.T, networks, systems, and cybersecurity are generally not something they have time to consider, and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and systems are protected.

We are looking to hire a full-time System Administrator to join our team on-site in either of our Dublin, Cork, or Galway offices. This role involves specific night shift work including weekends. It may on occasion involve a number of day shifts (including initial training); therefore, a flexible approach is desirable.

The Role: System Administrator (Night Shift)

Location: Dublin, Cork or Galway (On-site).

Responsibilities:

  • Provision of dedicated IT support to our customers.
  • Troubleshoot and diagnose potential issues across a variety of hardware and systems, escalating to a senior engineer or vendor support when appropriate.
  • Deliver support on issues of varying complexity across the various sites.
  • Set up and maintain new users within the client sites.
  • Partner with the Account Manager to identify improvement projects and ensure the provision of an outstanding service.
  • Understand all compliance requirements on the different customer sites.
  • Be cognizant of operational security, identifying changes to reduce risk along the way.
  • Be customer-focused, enthusiastic, ambitious, and solution-oriented as you will be the customers' first point of contact with Nostra.
  • Prioritize and execute tasks in a high-pressure environment.
Required:
  • 3+ Years' Experience in an IT Engineer, IT Field Engineer, with proven experience within a Microsoft environment.
  • Considerable experience with Windows Server Administration, Firewalls, and Networking.
  • IT skills related to Microsoft e.g., Office 365, Windows 10, Active Directory, DNS, DHCP, Firewalls, switches, access points including VLANs and VPN.
  • Azure knowledge is a bonus.
  • Excellent people, communication, and customer service skills.
  • Good English with excellent communication skills.
Some Technologies We Work With:

Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, Dell.

At Nostra, we value our people. We are a passionate team committed to doing our best. Our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.
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