Operations Engineer, AWS Managed Services

2 weeks ago


Dublin, Dublin City, Ireland ENGINEERINGUK Full time

Operations Engineer, AWS Managed Services

DESCRIPTION

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities.

The AWS Support team is seeking engineers that enjoy solving problems, working with customers, and have a strong technical background in application management and software development including SSM, Cloud Formation, Python, and at least one popular programming language. Do you have experience as a Systems Administrator working with Linux or Windows, and understand the advantages of working in a highly distributed virtual environment? Can you read and troubleshoot code snippets? If you fit the description, you might be the person we are looking for

You will be surrounded by people who are smart, passionate about cloud computing, and believe that world-class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

  1. Learn and use ground-breaking technologies
  2. Troubleshoot application deployments, recreate customer issues, build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
  3. Build and maintain Cloud Formation templates and shell scripts to automate and deploy AWS resources and configuration changes
  4. Collaborate and help build utilities and tools for internal use that enable you and your fellow AWS Engineers to operate safely at high speed and wide scale
  5. Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
  6. Drive customer communication during critical events
  7. Write tutorials, how-to videos, and other technical articles for the AWS customer community
  8. Work on critical, highly complex customer problems that will span multiple AWS services
BASIC QUALIFICATIONS

- 1+ years of relevant experience and troubleshooting experience to resolve straightforward Linux and network-related technical problems.
- Troubleshoot basic connectivity problems across the different layers of the OSI model from the Linux standpoint using tools like ping, traceroute, ifconfig, tcpdump, etc.
- Basic understanding of Networking fundamentals like CIDR notations, OSI model, HTTP/HTTPS, DNS, SSH, TCP, routing, switching, subnets, ACLs, NAT. Perform basic networking administration tasks like being able to connect an individual PC to the network/internet and set FW rules.

PREFERRED QUALIFICATIONS

- Bachelor's Degree in an engineering or IT-related discipline.
- Experience with AWS or other Cloud technology
- Other programming languages (Python, Java, C++, C#, Ruby, Bash, and PowerShell). Experience with virtualization technologies (Hypervisors, VMware, Xen).
- Experience managing full 3-tier architecture (Presentation, Application, and Data tier).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Amazon Web Services EMEA SARL (Irish Branch) Full time

    AWS Managed Services (AMS) Security is looking for technical Security Engineers that are passionate about learning new concepts and work well within a team environment to keep customers secure. We value engineers that can work through ambiguity to identify suspicious activity, lead security response, and can explain technical security concepts to...


  • Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    Operations Engineer, AWS Managed ServicesDESCRIPTIONAmazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team, you will be at the...


  • Dublin, Dublin City, Ireland Amazon Full time

    We're seeking an experienced System Development Engineer to join our AWS Managed Operations team in Europe. As part of this role, you'll be responsible for building and leading operations and development teams dedicated to delivering high-availability AWS services to EU customers.About the Role:Spearhead the launch of our European Sovereign Cloud (ESC)...


  • Dublin, Dublin City, Ireland Amazon Full time

    About Our Team: AWS Utility Computing (UC)AWS Utility Computing (UC) empowers businesses to innovate and grow through cloud services. As part of this organization, you'll support the development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services. Within AWS UC, engineers work closely with customers requiring...


  • Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    The AWS Operations Engineer position is ideal for a motivated individual who wants to make a significant impact on the future of cloud infrastructure management. As a key member of the AWS Managed Operations team, you will design and implement systemic solutions that reduce operational complexity and cost across AWS regions.Your Key ResponsibilitiesDesign...


  • Dublin, Dublin City, Ireland Amazon Full time

    We are looking for engineers that enjoy solving problems, working with customers, and have a strong technical background in application management and software development. Do you have experience as a Systems Administrator working with Linux or Windows, and understand the advantages of working in a highly distributed virtual environment? Can you read and...


  • Dublin, Dublin City, Ireland Amazon Full time

    Job DescriptionWe are seeking a highly skilled Escalation Engineer to join our Enhanced Support Services (ES2) team at Amazon Web Services (AWS). As an Escalation Engineer, you will play a critical role in managing critical escalations and collaborating with various areas of AWS to drive operational excellence and resolve complex customer issues related to...


  • Dublin, Dublin City, Ireland Amazon Full time

    About the RoleAs a Systems Development Engineer, Managed Operations, you will play a pivotal part in leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. You will oversee the launch of the European Sovereign Cloud (ESC) in 2025 and work...


  • Dublin, Dublin City, Ireland Amazon Full time

    About the RoleWe are looking for an experienced AWS Managed Services Engineer to join our team. As a member of this team, you will be responsible for overseeing the launch of European Sovereign Cloud (ESC) and ensuring its high availability and scalability.Key ResponsibilitiesManage the day-to-day operations of ESCCollaborate with technology leaders to...


  • Dublin, Dublin City, Ireland Amazon Full time

    We're seeking an experienced systems development engineer to join our AWS Managed Operations team. As part of this initiative, you'll play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services.Your responsibilities will include designing and implementing systemic solutions that reduce...


  • Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    You will need to login before you can apply for a job.DESCRIPTIONAmazon is a world leader in Web-related technologies and services. Now, with Amazon Web Services (AWS) it is at the forefront of Cloud technologies, helping individuals and businesses take their computing infrastructure and applications into "the Cloud".AWS Support provides global technical...


  • Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2886192 | Amazon Web Services EMEA SARL (Irish Branch)Amazon is a world leader in Web-related technologies and services. Now, with Amazon Web Services (AWS) it is at the forefront of Cloud technologies, helping individuals and businesses take their computing infrastructure and applications into "the Cloud".AWS Support provides global technical...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Amazon Web Services EMEA SARL (Irish Branch)Location:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:6da71044fe2fJob Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:Amazon is a world leader in Web-related technologies and services. Now, with Amazon Web Services (AWS) it is at...


  • Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2886192 | Amazon Web Services EMEA SARL (Irish Branch)Amazon is a world leader in Web-related technologies and services. Now, with Amazon Web Services (AWS) it is at the forefront of Cloud technologies, helping individuals and businesses take their computing infrastructure and applications into "the Cloud".AWS Support provides global technical...


  • Dublin, Dublin City, Ireland Amazon Data Services Ireland Limited Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....


  • Dublin, Dublin City, Ireland Amazon Full time

    About the RoleWe are seeking an experienced systems engineer to spearhead the launch of our European Sovereign Cloud (ESC) initiative. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services.


  • Dublin, Dublin City, Ireland Amazon Data Services Ireland Limited Full time

    Join us in leading a team that builds innovative services protecting AWS from security threats As a Software Engineering Manager in AWS Security, you'll lead a team in building and managing innovative services that detect and automate the mitigation of cyber threats across all of Amazon's infrastructure. You'll manage software development engineers, data...


  • Dublin, Dublin City, Ireland Amazon Data Services Ireland Limited - A65 Full time

    Join us in leading a team that builds innovative services protecting AWS from security threatsAs a Security Engineering Manager in AWS Security, you'll lead a team in building and managing innovative services that detect and automate the mitigation of cyber threats across all of Amazon's infrastructure. You'll manage software development engineers, data...


  • Dublin, Dublin City, Ireland MUFG Investor Services Full time

    Company Description Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.  We're...


  • Dublin, Dublin City, Ireland Amazon Full time

    About the RoleWe are looking for an experienced AWS Managed Services Engineer to join our team. The successful candidate will be responsible for designing, deploying, and managing cloud-based infrastructure and applications for our customers.This is a challenging role that requires a deep understanding of cloud computing, AWS services, and IT infrastructure....