Accommodation Assistant

4 weeks ago

Galway, Galway, Ireland Hodson Bay Hotel Full time
Overview

The Galway Bay Hotel are now recruiting an Accommodation Assistant to join our great team.

Awarded Best Employer in Galway in 2022 by Galway Chamber of Commerce, the Galway Bay Hotel is also delighted to be part of the Failte Ireland Employer Excellence Programme, and has been certified as A Great Place to Work. As part of the Hodson Bay Group of Hotels, with over 700 employees from over 50 countries worldwide, we are committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.

Responsibilities
  • Follow and implement Galway Bay Hotel standards
  • Ensure cleanliness of public areas
  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors, lifts, stairwells
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Dispose of waste accordingly as per company guidelines
  • Check public areas and toilets taking corrective action where necessary
  • Manage guest requests in a timely and efficient manner
  • Follow lost property procedures
About You
  • Must be flexible and enjoy a challenge
  • Be courteous and focused on providing a consistently high standard of service
  • Must be a team player with the ability to multi-task
  • Must be standards-driven and detail-orientated
  • Must possess excellent communication and interpersonal skills
  • Previous experience in a similar role would be an advantage
Why work with us?
  • Received 'Best Employer' Award in Galway by Galway Chamber of Commerce 2022
  • Culture of 'Respect' throughout the Hotel
  • Career development and progression opportunities
  • Vibrant Health & Wellness Programme
  • Motivational Benefits
  • Leisure Club Membership
  • Hotel Discounts within the Hodson Bay Group
  • Meals provided while on duty
  • Awarded Best 4* Hotel 2021

As a member of the Hodson Bay Group, the Galway Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.

Benefits
  • Bike to work scheme
  • Company events
  • Employee discount
  • Food allowance
  • On-site gym
  • On-site parking
  • Wellness programme

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