Floor Manager

Department: Store Management

Location: Athlone

Description

We're looking for a talented Floor Manager Visual to join our team. As a Floor Manager Visual, you will lead, inspire, and empower your store team to deliver an exceptional customer experience and create an inspiring shopping environment. Your expertise in product handling and visual merchandising will help enhance the customer journey through outstanding visual execution and high-quality customer service. You will support the Store Leader in developing the team, maintaining operational standards, and achieving sales and KPI targets.

For more details, refer to the attached job description at the bottom of this advert.

About The Role

What You'll Be Doing

• Deliver excellent product placement and create 'wow' wearable outfits.
• Maintain high visual standards with the customer experience as a priority.
• Duty manage all store operations including service, people, and processes.
• Empower the team to prioritize customer experience in all decisions.
• Utilize commercial tools to drive store performance.
• Assist the Store Leader in achieving KPIs such as sales, stock loss, payroll, conversion, and customer feedback.
• Support store compliance with health & safety standards.
• Help develop a motivated, engaged, and valued store team.

You'll Be Perfect If

• You have a strong commercial mindset and thrive in a fast-paced retail environment.
• You are passionate about fashion and skilled in visual merchandising.
• You have excellent problem-solving skills and adapt quickly to changing priorities.
• You are creative and analytical, turning sales data into actionable insights.
• You are an inspiring leader who motivates your team.
• You pay great attention to detail and ensure the store looks its best.
• You are proactive, results-driven, and seek to optimize product placement and sales.
• You understand your customer base and aim to meet their needs.
• Most importantly, you love our products and want to create the best customer journey.

Things To Consider

• Fast-Paced Environment: Be adaptable to shifting priorities based on sales and customer trends.
• Reporting: Use customer feedback and sales data to improve store performance.
• Managing People: Strong emotional intelligence is essential for managing a diverse team.
• Hands-On Role: Be prepared to handle product movement, floor resets, and physical tasks.
• Weekend Work: Availability to work weekends, holidays, and during busy seasonal periods.
• Deadlines: Manage time effectively to meet responsibilities and deadlines.
• Leading a Team: Foster a positive team culture to create an enjoyable work environment.

This Is For You

We are a beloved brand with an exciting future. Our diverse team is passionate and proud of their work. We offer opportunities for progression and a dynamic career at River Island.

What We Can Offer

• Generous 50% staff discount and uniform allowance.
• Support for daily expenses through discounts, benefits, and wellbeing solutions.
• Kindness Cupboards for basic food and hygiene products, and support through the Retail Trust.
• Family support including enhanced maternity, paternity, adoption, and fertility treatments.
• Give as you earn scheme, 'Giver Island' day, and matched funding.
• Opportunities for progression and skills development through training and qualifications.
• Bonus scheme and private pension plan.
• Paid holidays: 28 days in the UK, 30 days in ROI, including Bank Holidays, with optional holiday purchase.

Keeping You Safe

We are committed to safeguarding all employees and promoting British Values. We embrace diversity and welcome applications from all backgrounds. Flexible working requests will be considered unless operationally unfeasible.