
Blanchardstown Co. Dublin
4 weeks ago
Blanchardstown, Co. Dublin - Service Support Administrator
Address: Blanchardstown, Dublin, Ireland
Compensation: €30,000 - €33,000/hour
Job Description
Platinum Homecare is the fastest growing homecare company in Ireland, with 10 Regional offices Nationwide.
Our Mission is simply to create a more efficient method of providing care to those who need it most.
Platinum Home Care is seeking to recruit a Service Support Administrator in the Blanchardstown Office.
Duties & Responsibilities include but are not limited to:
- Answer all incoming calls in a prompt and professional manner and transfer to the relevant person or department.
- Assist with scheduling queries and planning of schedules.
- Action requests from various departments.
- Carry out all ad hoc administrative and office functions as the needs arise within the business in a professional and efficient manner.
- Liaise effectively and enthusiastically with colleagues on everything relevant to the success of Platinum Home Care across Ireland.
- Share the on-call phone.
- Meet and exceed all Platinum Home Care Key Performance Indicators.
- Ensure that Platinum Home Care Health and Safety policies and procedures are always applied - a safe working environment is our priority.
- Ensure compliance with the Data Protection Act (and any subsequent revisions) in relation to HSE, Client, and Care Records.
Requirements:
- Solid knowledge of IT, PC skills, and reporting.
- Excellent interpersonal skills.
- Well organized, innovative, and process and deadline driven.
- An ability to make a difference.
- One Touch experience is an advantage but training will be given.
- Career Development opportunities that a start-up can offer, if you wish to grow and develop with Platinum Home Care.
- Training / Continued Personal Development (CPD) provided.
- Competitive salary based on experience.
- Social Events.
- Supportive work environment.
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