Director, Global Operations Communications

Director, Global Operations Communications

Join to apply for the Director, Global Operations Communications role at Viatris.

Viatris empowers people worldwide to live healthier at every stage of life by providing access to high-quality medicines, advancing sustainable operations, and leveraging partnerships across a global portfolio of brand-name products, generics, and complex generics. Viatris is committed to helping create healthier communities through education, outreach and better access to treatment.

Overview

As a key member of the Global Communications and Corporate Brand team, the Director, Global Operations Communications will lead the development and execution of communications supporting the Global Quality Organization and Global Supply Organization. This role champions a culture of quality at operations sites and delivers communications that inspire, connect, and reinforce the critical role these functions play in Viatris' success. The Director reports to the Head of Global Commercial, R&D and Operations Communications and serves as a strategic advisor to the broader Corporate Affairs team on quality, manufacturing and supply-related communications. While this role does not have direct reports, it requires strong leadership and influence across a global network of colleagues within Operations, Quality, Human Relations, Global Communications and Corporate Brand and Corporate Affairs.

Every day we rise to the challenge to make a difference. Here is how the Director, Global Operations Communications will make an impact.

Key responsibilities

• Drive Strategic Operations Communications: Develop and execute communication strategies that promote a culture of quality, safety, compliance, and customer service across global operations.
• Develop Executive & Leader Communications: Develop and execute communications plans for the Chief Supply Officer and the Chief Quality Officer to drive engagement, visibility and connection with colleagues. Equip leaders with tools and messaging to foster alignment and engagement.
• Enhance Employee Engagement & Communication Effectiveness: Lead the development of an Operations Communications Council bringing together key communicators across operations sites to drive employee engagement and promote knowledge and best practice sharing to enhance communications efforts in supporting the business.
• Lead Change & Organizational Communications: Provide strategic counsel and develop communications to support organizational announcements, restructuring activities, divestitures and integrations impacting Global Operations and Global Quality to ensure smooth transitions and minimize disruptions.
• Prepare for and Manage Issues: Proactively prepare for known issues to mitigate impact and continue to refine issues management response strategy. Provide prompt and appropriate internal/external communications support in the event of a crisis, working with operations leaders and Global Communications and Corporate Brand and Corporate Affairs.
• Support External Communications: Assist with background for media inquiries. Stay informed of manufacturing and supply chain industry news, advise how it could impact communications internally and externally and sharing relevant information with Global Communications and Corporate Affairs leadership.
• Measure Impact & Drive Continuous Improvement: Use metrics and analytics to assess communications effectiveness, apply insights to improve efforts and support decision-making.
• Collaborate & Align Globally: Serve as a collaborative partner with Global Communications and Corporate Brand, Corporate Affairs, Quality and Operations teams. Ensure consistency with brand standards and adherence to the evolving corporate narrative through external communications review process and other avenues. Travel, as needed, to foster relationships and enhance understanding of operations sites globally.
• Support Operations-Related Content Creation: Assist with communications for environmental, health, and safety efforts. Participate in content creation, including video/photo shoots, to showcase Viatris' operations capabilities.
• Champion Culture & Corporate Values: Promote Viatris' values, ethical standards, and commitment to quality and compliance in all communications efforts. Inspire creative, proactive communication thinking across the team.

Qualifications

• A bachelor's or master's degree in communication or related discipline is preferred.
• Extensive experience within a pharmaceutical organisation is preferred.
• Proven ability to lead communications around sensitive and high-impact operational matters.
• Strong collaborator and relationship builder, able to influence and connect effectively across all levels and functions.
• Innovative communicator with the ability for engaging manufacturing audiences.
• Skilled at identifying operational efficiencies and applying communications best practices.
• Strong stakeholder management with internal cross-functional teams and external stakeholders.
• Ability to operate in a fast-paced and complex environment.

Benefits

• Excellent career progression opportunities
• Work-life balance initiatives
• Bonus scheme
• Health insurance
• Pension

Diversity & Inclusion at Viatris

Diversity and inclusion are essential to Viatris' mission. If you would like to know more about what diversity, equity and inclusion means to us, please visit Viatris' careers page for equal opportunity and inclusion.

Sustainability at Viatris

Corporate social responsibility is fundamental to Viatris's mission. We work to advance responsible and sustainable operations and empower people to live healthier at every stage of life. To learn more, please visit Viatris' corporate responsibility page.

Viatris is an Equal Opportunity Employer.

Job details

• Seniority level: Director
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Pharmaceutical Manufacturing

Location: Dublin, Ireland

#J-18808-Ljbffr

---