Current jobs related to Guest Relations Officer - Dublin, Dublin City - Peligoni Operations Ltd

  • Guest Relations Assistant

    4 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Guest Relations Assistant - Receptionist, DublinClient: AnantaraLocation: Dublin, IrelandJob Category: OtherEU work permit required: YesJob Reference: e701898630d3Job Views: 84Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:Job DescriptionIn this role you are a key ambassador for the hotel and the brand,...

  • Guest Relations Ambassador

    2 weeks ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Guest Relations ManagerThis is a superb opportunity to take on a challenging role as Guest Relations Manager.We are seeking an individual with the ability to deliver a high level of service in a confident and professional manner, ensuring that our guests receive exceptional care.Key Responsibilities:To ensure the hotel achieves the highest standards of...

  • Guest Relations Manager

    4 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Guest Experience ChampionWe aim to deliver tailored solutions that exceed customer expectations. As a Front Office Manager, you will be responsible for handling complaints or special requests effectively, monitoring feedback, and continuously improving services. If you have a passion for delivering exceptional service and are committed to excellence, we'd...

  • Guest Relations Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Infoempregos Full time

    Job Title:We are seeking a highly motivated and enthusiastic individual to join our team as an entry-level staff member.Key Responsibilities:Administrative SupportProvide administrative assistance with daily tasks and activities.Maintain accurate and organized files and documents.Guest RelationsManage calls and correspondence in a professional and courteous...

  • Guest Relations Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Infoempregos Full time

    Job Title:We are seeking a highly motivated and enthusiastic individual to join our team as an entry-level staff member.Key Responsibilities:Administrative SupportProvide administrative assistance with daily tasks and activities.Maintain accurate and organized files and documents.Guest RelationsManage calls and correspondence in a professional and courteous...

  • Guest Relations Manager

    17 hours ago

    Dublin, Dublin City, Ireland beBee Careers Part time

    Host RoleWe are looking for a talented individual to join our team as a Night Host, where you will have the opportunity to create unforgettable experiences for our guests.Your primary responsibility will be to ensure that our guests feel at home from arrival to departure, providing a seamless and welcoming experience that exceeds their expectations.Key...

  • Guest Relations Manager

    4 weeks ago

    Dublin, Dublin City, Ireland Infoempregos Full time

    Job Description:Marlin is an international award-winning group comprising 6 serviced apartment properties and 2 hotels. Prior experience in front-facing guest relations is preferred but not mandatory.We are seeking a motivated individual for an entry-level position. If you are eager to learn and develop your skills, this opportunity is ideal for...

  • Guest Services Director

    23 hours ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Guest Relations Manager PositionWe are seeking a highly skilled and experienced individual to lead our Front Office Department as a Guest Relations Manager.The ideal candidate will have the ability to deliver a high level of service in a confident and professional manner, ensuring that every guest has an exceptional experience at our hotel.

  • Guest Services Director

    5 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Front Office ManagerMain Purpose:To provide exceptional guest service, ensuring a smooth and prompt experience for all guests.To maintain and enhance Rooms Division profitability by adhering to company standards.Main Duties and Responsibilities:The Front Office Manager will lead the team in delivering passionate hospitality and innovative service, exceeding...

  • Guest Services Director

    3 days ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Key Responsibilities:The Front of House Operations Manager will be responsible for:Managing day-to-day front office operations to ensure a seamless guest experienceLeading, training, and motivating the front office team to deliver exceptional serviceEnsuring compliance with all company procedures and quality standardsHandling guest complaints and feedback...

Guest Relations Officer

1 month ago

Dublin, Dublin City, Ireland Peligoni Operations Ltd Full time

Guest Relations Officer - The Peligoni Club, Zaynthos, Greece

The Peligoni Club is a family-run beach club in Greece. It's a members-only retreat for a fun-loving bohemian crowd who want delicious food, creative cocktails, friendly staff and sumptuous settings, but without all the fuss that usually comes with high-end hotels.

We like to think of Peligoni as a home away from home. Providing a warm welcome, being a go-to for our guests and knowing all there is to know, our guest relations team are the perfect hosts. The level of pride they take is second to none and they make hard work and challenging situations look effortless.

We are seeking dedicated individuals to join our Guest Relations team this summer. This is a demanding role suited to fast thinkers, social butterflies and passionate problem solvers. With over 6500 guests to get to know throughout the season, our guest relations team are the face of the club, navigating diverse challenges and ensuring every guest feels special.

Key Responsibilities

  • Provide a warm and friendly welcome to all guests coming into the club and maintain communication with them throughout their stay
  • Act as the primary point of contact for Indigo Rock guests, delivering personalised concierge services
  • Brief guests on how the club works and answer any questions they may have
  • Provide a link between the club and the villas, liaise directly with house owners to resolve accommodation issues quickly and efficiently
  • Confidently give guidance and recommendations on the club facilities and what there is to do in the local area
  • Actively promote the club to meet weekly upselling targets
  • Manage and coordinate resort bookings and activities
  • Proactively identify and address guest concerns or issues to ensure a swift resolution
  • Respond to guest queries and complaints in an efficient manner
  • Facilitate check-ins/check-outs and handle guest queries and requests on their arrival/departure
  • Build strong relationships and rapport with guests to gather feedback and suggestions for continuous improvement
  • Communicate any changes to the daily agenda with guests effectively
  • Be able to advise guests on any weather and sea conditions that may affect what watersports are running
  • Record all pertinent information relating to a guests holiday to allow us to deliver a better service during their next stay
  • Communicate effectively with other teams to facilitate a seamless guest experience
  • Host and facilitate a number of social events each week including but not limited to: Shipwreck Trip, Peli Quiz, Food Festival and other evening events

Essential Requirements

  • Previous experience in guest relations, concierge services, or a related field within the hospitality industry
  • Full driving license (you will be required to drive to guest villas from time to time)
  • Experience driving in mainland Europe
  • Minimum age 21 (for insurance purposes)
  • Strong written and verbal communication skills
  • Strong numeric, administrative and organisational skills
  • Strong IT skills
  • First Aid Certificate desirable
  • UK/EU Passport Holder

Skills:
Front Office MS Excel MS Outlook Organised Written And Verbal Communication Customer Liason Customer Service

Benefits:
Housing Allowance / Accommodation Gym Meal Allowance / Canteen Travel Allowance

#J-18808-Ljbffr