Customer Service Assistant
6 days ago
Role Purpose
You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.
Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Bray/Greystones
Key Responsibilities- Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
- Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
- You will have the opportunity to manage on occasion which will lead to further development opportunities.
- Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
- Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
- Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
- To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
- Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
- Keeping and maintaining shop presentation standards to a high quality throughout your working day.
- Ensure that all procedures (safety, compliance and shop operations) are always followed.
- Passionate about working within a team environment.
- Adhere to Social Responsibility duties.
Essential Skills and Experience
- Customer service focused
- Operate with trust and integrity
- Flexibility as business operates 7 days a week
- Be adaptable to shop environment
- Great attention to detail and strong numeracy skills
- An enthusiastic people person who can work on own initiative and as part of a team
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused
- Excellent communication skills
- Problem solve and think creatively
- Be organised, reliable and dependable
- A proven good cash handing approach
Desirable Skills And Experience
- Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Seniority level- Entry level
- Full-time
- Other
- Gambling Facilities and Casinos
Referrals increase your chances of interviewing at BOYLE Sports by 2x
Get notified about new Customer Service Assistant jobs in Bray, County Wicklow, Ireland.
#J-18808-Ljbffr
-
Customer Assistant
2 weeks ago
Bray, Wicklow, Ireland Tesco Ireland Full timeOverviewJoin to apply for the Customer Assistant - Wicklow role at Tesco IrelandThis role is part of Tesco's store team in Wicklow, offering customers a wide range of products and services and opportunities to grow within the company.ResponsibilitiesAlways put the customer first and consider them in everything you do.Get to know your customers and serve them...
-
Customer Service Representative
2 weeks ago
Bray, Wicklow, Ireland beBeeCustomer Full time €20,000 - €25,000Sales Assistant Role SummaryThis sales role involves interacting with customers, achieving daily sales targets and contributing to a positive team environment. As a key member of our front-line operations, you will be responsible for delivering exceptional customer service, maintaining a clean and tidy shop floor and assisting with stock taking procedures.
-
Customer Service Representative
1 week ago
Bray, Wicklow, Ireland beBeeCustomer Full time €13,652 - €19,949Job OpportunityWe are seeking a skilled professional to fill the role of Customer Assistant in our retail store.Key Responsibilities:Deliver exceptional customer service and ensure a positive shopping experience for our customers.Maintain a clean and organized store environment, including merchandising and cleaning tasks.Prepare food and drinks, including...
-
Customer Service Representative
6 days ago
Bray, Wicklow, Ireland beBeeService Full time €20,000 - €30,000Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of our organization, you will play a vital role in delivering exceptional customer experiences that exceed expectations.Your primary responsibility will be to provide timely and effective assistance to...
-
Customer Assistant
5 days ago
Bray, Wicklow, Ireland Tesco Full timeOverviewTesco Ireland • Wicklow • Apply by 15-Sep-2025We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are...
-
**Customer Service Leader**
6 days ago
Bray, Wicklow, Ireland beBeeLeadership Full time €40,000 - €50,000**Job Role:**A Subway Supervisor is a vital part of our front-line operations. As a key member of the team, you will play a crucial role in ensuring seamless customer service and store management.Key Responsibilities:As a Subway Supervisor, your primary duties will include:Assisting the Store Manager in overseeing daily restaurant operations, including food...
-
Customer Service Associate
5 days ago
Bray, Wicklow, Ireland beBeeRetail Full time €28,000 - €40,000Role OverviewWe are seeking enthusiastic and skilled individuals to join our retail team in a full-time capacity.Main Responsibilities:Engage customers with a friendly and helpful manner.Provide expert advice on products and assist with purchases.Operate the till accurately, handling cash, card, and other payment methods.Maintain attractive product displays...
-
Customer Assistant
2 weeks ago
Bray, Wicklow, Ireland Circle K Ireland Energy Group Limited Full timeCome work with us Circle K, Lighthouse Road, Dublin Road, Dunbur Head, Wicklow, A67 XK44, is now hiring for a Part-time, Customer Assistant. The Successful Candidate will: Work on a 15-hour weekly contract (2 days per week). Be fully flexible to work throughout the week. Great Perks Hourly rate of €13.50 per hour increasing to €16.87 per hour depending...
-
Customer Assistant
2 weeks ago
Bray, Wicklow, Ireland Circle K Ireland Energy Group Limited Full timeCome work with us Circle K, Lighthouse Road, Dublin Road, Dunbur Head, Wicklow, A67 XK44, is now hiring for a Part-time, Customer Assistant.The Successful Candidate will: Work on a 15-hour weekly contract (2 days per week).Be fully flexible to work throughout the week.Great Perks Hourly rate of €13.50 per hour increasing to €16.87 per hour depending on...
-
Customer Assistant
1 week ago
Bray, Wicklow, Ireland Circle K Ireland Energy Group Limited Full timeCome work with us Circle K, Lighthouse Road, Dublin Road, Dunbur Head, Wicklow, A67 XK44, is now hiring for a Part-time, Customer Assistant.The Successful Candidate will: Work on a 15-hour weekly contract (2 days per week).Be fully flexible to work throughout the week.Great Perks Hourly rate of €13.50 per hour increasing to €16.87 per hour depending on...
