AI Data Specialist- FINNISH

2 weeks ago

Dublin, Dublin City, Ireland Cpl Full time

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Location : Dublin 18, Sandyford | Full-time permanent | Day shift 9:00am - 5:30pm

We are looking for native Finnish and German Speakers to join our global team as AI Specialists. If you have a sharp eye for detail, an interest in AI, we want to hear from you.

AI Data Specialist (FINNISH/GERMAN)

Location : Dublin 18, Sandyford | Full-time permanent | Day shift 9:00am - 5:30pm

We are looking for native Finnish and German Speakers to join our global team as AI Specialists. If you have a sharp eye for detail, an interest in AI, we want to hear from you.

Your key responsibilities:

  • Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content
  • Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
  • Becoming and remain knowledgeable about client's products and community standards
  • Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
  • Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
  • Recognising trends and patterns and escalating issues outside the company policy to the global team
  • Identifying inefficiencies in workflows and suggest solutions

Skills & Competences:
  • Strong personal resilience with the ability to operate in a pressured and fast paced environment
  • Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritise, solve problems and work as part of a team
  • Effective Time management & Prioritisation skills
  • Ability to consistently hit KPIs on time

Language Skills: *
  • Fluent in native language on the near-native level (C1-C2) in oral and written communication, with in depth understanding of culture and social trends in the region
  • Advanced level of English (C1)
  • If you are not sure about your level of language, we can offer you an assessment.

Compensation:
  • Competitive salary
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive Training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme

IMPORTANT:
  • Due to nature of the role, candidates must be fully confident in dealing with sensitive content.
  • Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).

Why apply?
  • Chance to work within a multicultural and diverse team
  • Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
  • No shift rotations – fixed working schedule
  • No previous experience required – full training is provided

For more information, please send your updated CVs to Sohini Sakssena at [email protected]

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesStaffing and Recruiting

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