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AI Data Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeData Full time €49,252 - €61,664
AI Data Specialist

We are seeking a skilled AI Data Specialist to join our global team. This role involves investigating and resolving reported issues, enforcing clients' terms of use, and gathering and analyzing data to improve the user experience.

Key Responsibilities:
  • Investigating and resolving reported issues, such as requests for account support or potentially abusive content
  • Enforcing clients' terms of use by carefully monitoring reports of abuse on the site
  • Becoming and remaining knowledgeable about clients' products and community standards
  • Using market-specific knowledge and insights to find scalable solutions to improve the support of our community of users
  • Gathering, analyzing, and utilizing relevant data to develop ways to improve the overall user experience
  • Recognizing trends and patterns and escalating issues outside the company policy to the global team
  • Identifying inefficiencies in workflows and suggesting solutions
Required Skills and Qualifications:
  • Strong personal resilience with the ability to operate in a pressured and fast-paced environment
  • Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritize, solve problems, and work as part of a team
  • Effective time management & prioritization skills
  • Ability to consistently hit KPIs on time
Benefits:
  • Competitive salary
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive training and access to CPL's wellness program
  • Tax Saver and Bike-to-Work Scheme
Why Apply?
  • Chance to work within a multicultural and diverse team
  • Great internal opportunities for career progression
  • No shift rotations – fixed working schedule
  • No previous experience required – full training is provided