Systems Development Engineer, ESC Managed Operations

2 weeks ago


Dublin, Dublin City, Ireland Amazon Web Services (AWS) Full time
Overview

AWS is introducing the inaugural European Sovereign Cloud (ESC). We are seeking experienced Systems Development Engineers with a strong background in automation and operations to join the AWS Managed Operations team and help deliver high-availability AWS services (including EC2, S3, Dynamo, Lambda, and Bedrock) exclusively for EU customers.

Responsibilities
  • Oversee the launch of the ESC, working closely with global AWS teams and influencing the evolution of AWS services and technology.
  • Collaborate with technology leaders to enhance day-to-day operations and improve availability, reliability, latency, performance, and efficiency of the ESC.
  • Occasionally participate in on-call rotations to resolve incidents occurring out-of-hours.
  • Root cause analysis of deployment issues, implement fixes, participate in design discussions, write code, and provide actionable feedback to the team.
Eligibility & Basic Qualifications
  • EU national and residing in the EU to operate the AWS European Sovereign Cloud; fluency in written and spoken English.
  • Relocation support within the European Union for successful applicants.
  • On-call participation as part of the role.
  • Proven experience in software development or a related field with proficiency in at least one modern programming language (Java, TypeScript, Python, or Ruby).
  • Experience in engineering across hardware, software, networking, and operating systems; solid understanding of Linux and networking; ability to troubleshoot and anticipate problems affecting performance, reliability, or availability of software systems.
Preferred Qualifications
  • Ability to lead creation, revision, and/or improvement of standard operating procedures (SOPs) and drive operational best practices.
  • Experience with monitoring frameworks (e.g., CloudWatch, Datadog, Grafana, Elastic, or similar).
  • Experience mentoring junior engineers and leading cross-organizational efforts requiring collaboration across multiple teams.
  • Experience supporting services in AWS or other cloud environments.
  • Experience operating 24x7 high-availability, distributed software applications and performance tuning to optimize fleet utilization.
  • Experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Amazon is an equal opportunities employer. We value a diverse workforce and make recruitment decisions based on experience and skills. For privacy and data protection, refer to the Privacy Notice. For workplace accommodations during the application and hiring process, please review the accommodations policy.


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