Systems Engineer, ESC Managed Operations
2 weeks ago
AWS is introducing the inaugural European Sovereign Cloud (ESC). We are seeking experienced systems engineers with a strong background in automation and operations to join the AWS Managed Operations team. You will help build and lead operations and development teams delivering high-availability AWS services (EC2, S3, Dynamo, Lambda, Bedrock) for EU customers.
Responsibilities include overseeing the ESC launch in 2025, collaborating with global AWS teams, influencing the evolution of AWS services and technology, and improving availability, reliability, latency, performance, and efficiency. You may participate in on-call rotations to resolve incidents outside of standard hours.
The ESC is part of AWS Utility Computing (UC). UC provides innovations across compute, storage, databases, IoT, platform, and productivity apps. Managed Operations engineers support customers needing specialized security solutions for AWS cloud services.
Eligibility requirements apply.
- Oversee the launch of the European Sovereign Cloud (ESC) and work with global AWS teams.
- Collaborate with technology leaders to enhance day-to-day operations and improve service metrics (availability, reliability, latency, performance, efficiency).
- Participate in 24x7 on-call rotations to resolve incidents and ensure operational resilience.
- Contribute to change management documents and address operational backlog.
- Develop and test scripts to improve workflows and provide practical solutions.
- Educate service teams about the European Sovereign Cloud and share knowledge to foster mutual understanding.
- National of an EU member state and reside in the EU to operate the ESC.
- Demonstrated expertise in systems engineering with hardware, software, networking, and operating systems.
- Experience scripting processes in Bash, Python, or Ruby.
- Solid understanding of Linux, networking, and ability to troubleshoot performance, reliability, or availability issues.
- Ability to create, revise, and improve standard operating procedures (SOPs) and drive operational best practices.
- Experience with monitoring frameworks (e.g., CloudWatch, Datadog, Grafana, Elastic).
- Experience mentoring junior engineers and leading cross-organizational efforts.
- Experience supporting services in AWS or other cloud environments.
- Experience operating 24x7 high-availability, distributed applications and optimizing fleet utilization.
- Experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible or similar).
Amazon Development Centre Ireland Limited, Dublin, Ireland.
Job ID: A3071904
Employment type: Full-time
Job function: Quality Assurance, Information Technology, and Engineering
Industries: IT Services and IT Consulting
EEO statement: Amazon is an equal opportunities employer. We value diversity and inclusion. See our Privacy Notice for details on data collection and usage for candidates.
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Dublin, Dublin City, Ireland Amazon Web Services (AWS) Full timeSystems Development Engineer, ESC Managed OperationsJoin to apply for the Systems Development Engineer, ESC Managed Operations role at Amazon Web Services (AWS)Systems Development Engineer, ESC Managed Operations1 week ago Be among the first 25 applicantsJoin to apply for the Systems Development Engineer, ESC Managed Operations role at Amazon Web Services...
