Senior Product Designer, Go-to-Market AI

7 days ago

Dublin, Dublin City, Ireland HubSpot Full time
Overview

Senior Product Designer, Go-to-Market AI — HubSpot Flywheel

Location: Ireland or UK - Remote, Flex, or Office

Join HubSpot's Design Team. The Flywheel Product Line focuses on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our Go-to-Market teams work. This role involves shaping AI-powered experiences across three core areas: customer-facing AI assistants, AI-first tools for GTM teams, and dedicated experiences for HubSpot's global partner ecosystem.

What You'll Do
  • Lead complex design initiatives and create cohesive, frictionless user journeys from discovery to launch and iteration.
  • Design for scale by developing and evolving UX patterns, systems, and frameworks to ensure both consistency and innovation across the product ecosystem.
  • Define strategy and vision to shape major initiatives across HubSpot's GTM.
  • Craft AI-first experiences, including agentic and conversational experiences, to improve internal GTM efficiency and create personalized self-service experiences for customers.
  • Collaborate and lead across functions with Product Managers, Engineers, UX Researchers, Content Designers, and GTM, Finance and Strategy Partners.
  • Measure and iterate for real impact by defining success metrics, validating with analytics and qualitative insights, and driving value for users and the business.
  • Foster a bold, inclusive culture; mentor others and help define the future of Flywheel at HubSpot.
What You'll Bring To HubSpot
  • Proven product design craft with depth of craft, systems thinking, and measurable impact on users and the business, especially in complex, scalable, or platform environments.
  • Collaborative leadership with a history of influencing outcomes across disciplines and championing user-centric solutions.
  • Systems and scale thinking to design experiences that grow with customers and business needs.
  • Adaptability and change readiness; comfortable with ambiguity and proactive in dynamic environments.
  • AI curiosity and interest in exploring how AI can elevate customer experiences or optimize design processes.
  • Growth mindset and a genuine drive to continually learn and share knowledge.
About HubSpot

HubSpot is an AI-powered customer platform that provides software, integrations, and resources to connect marketing, sales, and service. Our culture emphasizes boldness, customer focus, fast learning, alignment, adaptation, and delivering with HEART. We value flexibility, inclusion, and strong collaboration across global teams. For applicants, HubSpot may collect personal data for recruiting and related purposes; refer to HubSpot's Recruiting Privacy Notice for details.


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