Galway - Sales Advisor - Foods

2 weeks ago

Galway, Galway, Ireland Marks and Spencer Full time
Overview

Sales advisor, Galway, Foods, part time/temporary, 16 hours.

Schedule: SUN 08:00-12:00, MON 17:00-21:00, TUES 17:00-21:00, SAT 08:00-12:00.

Purpose: Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities
  • Customer
    • Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
    • Always put the customer first and prioritise customer before task
    • Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
    • Involvement in Plan A activity to support store and local community initiatives
  • Selling
    • Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
    • Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
    • Actively take part in store events to achieve selling targets
    • Create selling opportunities at all service points
  • Store
    • Understand the store business priorities and play your part to improving the store performance
    • Follow safe and legal working practices
    • Make every penny count by working productively and minimise losses throughout the store
    • Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
  • Team
    • Adapt and work flexibly across the store and support your colleagues to meet customer and business needs
    • Own your personal development, continuing to look for opportunities to grow your knowledge
    • Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

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