Customer Advisor

3 days ago

Galway, Galway, Ireland B&Q Full time
Overview

Customer Advisor – ROI (Part-time, fixed term). Shifts available Monday – Sunday, 7:00am – 10:00pm. Notional hourly rate €15.00 per hour. Location: B&Q Galway.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor and an inspiration as well as a guide. You'll get to know every customer and their home improvement projects. Sales will be important, as will tasks such as managing stock, setting up displays, and ensuring the store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement. You're friendly, outgoing and enjoy helping others. You're comfortable using new technology and learning new ways of working. You're a team player and able to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to networks that support diversity and inclusion in our business.

We recognise wellness means different things to different people. Our benefits package includes an award-winning pension scheme, 7 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. We provide generous breaks to help you stay refreshed and perform at your best.

How to apply

For any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.

Requirements
  • Part-time, fixed term contract role
  • Shifts include weekends, evenings; ability to work on a rota
  • Customer-focused with strong communication and teamwork skills
  • Willingness to learn stock management, displays setup, and basic paint/ timber tasks

Location: Galway, County Galway, Ireland


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