Service Administrator
5 days ago
COMMERCIAL VEHICLE SERVICE ADMINISTRATOR - DUBLIN
THE ROLE
- Full-time position (Monday-Friday, 8:30 AM-5:00 PM)
- Based on site at our facility in Dublin
- Supporting customers with their commercial vehicle maintenance needs
- 37,000 to 45,000 DEO
WHAT YOU'LL DO
- Act as first point of contact for customers scheduling service appointments
- Manage service scheduling for both planned maintenance and emergency repairs
- Document all customer interactions accurately in our systems
- Coordinate with technicians to optimize service delivery
- Identify opportunities to improve customer experience
IDEAL BACKGROUND
- Previous service administration experience in automotive, HGV, PSV garages, tyre centres or transport maintenance facilities
- Familiar with scheduling maintenance and repair work
- Experience handling customer inquiries about technical services
- Understanding of parts ordering and service documentation
- Knowledge of workshop operations and maintenance procedures
SKILLS WE VALUE
- Strong customer service focus and problem-solving abilities
- Excellent communication skills with both customers and technical staff
- Ability to manage competing priorities in a fast-paced environment
- Basic technical understanding of mechanical/electrical equipment
- Organized approach to documentation and record-keeping
QUALIFICATIONS
- High school diploma or equivalent
- Relevant work experience in a service administration role
If you have experience supporting maintenance operations in automotive, transport or related industries, we want to hear from you
Email your CV to Euan.McGrath@orion-group.co.uk if you wish to apply
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