Business Analyst

6 days ago

Dublin, Dublin City, Ireland Royal College of Surgeons in Ireland (RCSI) Full time

Job Title: Business Analyst

Reporting To: Information Manager, NOCA

Location: Office with option for hybrid work from home from within Ireland

School (or department): National Office of Clinical Audit (NOCA)

Contract type/duration: Permanent

Closing Date: 1st of April 2025

About National Office of Clinical Audit (NOCA)

The National Office of Clinical Audit (NOCA) was established in 2012 as a key enabler of clinical effectiveness which in turn is a key component of patient safety and quality. The integration of best evidence in service provision, through clinical effectiveness processes, promotes healthcare that is up to date, effective and consistent. Clinical effectiveness processes include guidelines, audit, and practice guidance. NOCA establishes and maintains national clinical audits across several clinical areas including intensive care, major trauma, hip fractures, arthroplasty, and mortality. NOCA is funded by the Health Service Executive (HSE) Office of the Chief Clinical Officer (CCO) and operationally supported by the Royal College of Surgeons in Ireland. The purpose of NOCA national clinical audits is to improve the quality of care provided to patients and to improve their outcomes.

About the post:

This role will support business analytics across all NOCA data collections.

Job Responsibilities

  • Gathering business requirements from all facets of the business and translating them into technical specifications
  • Working closely with technical partners to troubleshoot including root cause analysis, action planning and follow up
  • Coordinate and support data migration between platforms and versions
  • Contribute to evaluations of NOCA data collection tools and propose enhancements
  • Collaborate with NOCA audit development, management and analysis teams to develop requirements for key quality indicators
  • Coordinate user acceptance testing work by the NOCA team for data collections including those managed through the NOCA Audit platform and NOCA dashboards
  • Deputised for the Information Manager as point of contact between NOCA and the provider of the NOCA Audit Platform
  • Act as project manager on designated projects
  • Collaborate with clinicians, analysts, and other stakeholders to understand the needs for clinical audits, dashboards, and reports.
  • Coordinate and support the testing and validation of migrated or newly developed data systems to ensure accuracy and completeness.
  • Develop detailed documentation, including process maps, user stories, technical specifications, and operational workflows.
  • Maintain up-to-date records of project milestones and outcomes.
  • Facilitate workshops, interviews, and focus groups to gather feedback on dashboards

Knowledge & Experience – (Essential):

  • Education: Degree level with data handling eg computer science, data science or equivalent experience
  • Knowledge of health data systems such as health records management (paper and/or electronic), clinical trial data management, national data collections management
  • Previous experience in a Business Analyst role in a health data management environment with demonstrable process design skills such as skills in designing, improving, or mapping workflows and processes.
  • Knowledge of transfer of data between applications
  • Experienced team player capable of influencing others
  • Development and implementation of standard operating procedures
  • Project and Change Management experience
  • Strong communication skills
  • Strong problem-solving skills
  • Mentoring team members in business analysis and requirements gathering.

Employee Benefits

RCSI make sure you have the resources you need to thrive by offering a wide range of benefits in areas including time away, finance, community, health, and well-being and insuring your financial future. Below are some additional benefits available to you as an RCSI employee:

  • Minimum of 20 days annual leave, plus an additional 6.5 Privilege days
  • Flexible/hybrid working options for colleagues across many roles
  • Additional leave options incl. paid maternity leave, paternity/parental leave, study leave
  • 7% Employer pension contribution
  • Onsite gym €10 per/mth incl. classes and PT sessions
  • Childcare support 20% discount at Giraffe
  • Free eye test and annual flu vaccination
  • TaxSaver commuter tickets and Bike to Work schemes
  • A site sustainability team focusing on the environmental initiatives; Green Campus Initiative
  • Competitively priced café and restaurant
  • Equality, Diversity & Inclusion forums, and network groups
  • Employee assistance programme with Spectrum Life
  • Learning and Development training programmes incl. LinkedIn Learning for career progression
  • Discounted services incl. GP visits, 10% off dental, staff parking, mobile tariffs, Group Scheme discount on numerous brands
  • Sports and social club incl. yoga, Pilates, fitness classes, Zumba, running club, social evenings, Summer BBQ
  • Ticket Draws for events including; Rugby, Taste of Dublin, Dublin Horse Show, theatre, music & comedy events
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