Restaurant Manager

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Job Title: Restaurant Manager.
Location: Park Hotel Kenmare, Kenmare, County Kerry, Ireland.
Department: Food and Beverage.
Reports To: General Manager.
Employment Type: Full-Time, permanent.

Role Overview:

At Park Hotel Kenmare, we are seeking a highly experienced and visionary Restaurant Manager to lead the operation of our fine dining restaurant, Landline. The ideal candidate will have a proven track record of excellence in fine dining leadership and Michelin experience in a stand-alone restaurant, or a luxury hotel restaurant. This role is critical in our strategic trajectory and positioning.

Key Responsibilities:

Leadership & Operations:

• Oversee daily operations of Landline, ensuring the highest level of guest experience.
• Lead, inspire and manage a team of servers, sommelier and supervisors.
• Implement and uphold world-class service protocols with rigorous attention to detail.
• Work closely with the Head Chef to ensure seamless front-of-house/back-of-house synergy.

Guest Experience:

• Create a refined, personalised dining atmosphere for our discerning clientele.
• Resolve guest concerns professionally and discreetly, anticipating needs to exceed expectations.
• Ensure consistency in service delivery, ambiance and overall dining experience.
• Drive profitability while maintaining impeccable service quality and fine dining standards.
• Develop rosters in alignment with labour costs and business demand.
• Monitor and manage budgets, labour costs, inventory and operational expenses.
• Create strategic service plans and support marketing efforts aimed at Michelin recognition.

Team Development:

• Recruit, train and mentor a high-performing team with a culture of excellence and accountability.
• Create Standard Operating procedures to aid team members in achieving all areas of operational excellence.
• Conduct regular performance evaluations and coaching sessions.
• Foster a culture of continuous improvement and innovation in service delivery.

Job Title: Restaurant Manager.
Location: Park Hotel Kenmare, Kenmare, County Kerry, Ireland.
Department: Food and Beverage.
Reports To: General Manager.
Employment Type: Full-Time, permanent.

Role Overview:

At Park Hotel Kenmare, we are seeking a highly experienced and visionary Restaurant Manager to lead the operation of our fine dining restaurant, Landline. The ideal candidate will have a proven track record of excellence in fine dining leadership and Michelin experience in a stand-alone restaurant, or a luxury hotel restaurant. This role is critical in our strategic trajectory and positioning.

Key Responsibilities:

Leadership & Operations:

• Oversee daily operations of Landline, ensuring the highest level of guest experience.
• Lead, inspire and manage a team of servers, sommelier and supervisors.
• Implement and uphold world-class service protocols with rigorous attention to detail.
• Work closely with the Head Chef to ensure seamless front-of-house/back-of-house synergy.

Guest Experience:

• Create a refined, personalised dining atmosphere for our discerning clientele.
• Resolve guest concerns professionally and discreetly, anticipating needs to exceed expectations.
• Ensure consistency in service delivery, ambiance and overall dining experience.

Financial & Administrative:

• Drive profitability while maintaining impeccable service quality and fine dining standards.
• Develop rosters in alignment with labour costs and business demand.
• Monitor and manage budgets, labour costs, inventory and operational expenses.
• Create strategic service plans and support marketing efforts aimed at Michelin recognition.

Team Development:

• Recruit, train and mentor a high-performing team with a culture of excellence and accountability.
• Create Standard Operating procedures to aid team members in achieving all areas of operational excellence.
• Conduct regular performance evaluations and coaching sessions.
• Foster a culture of continuous improvement and innovation in service delivery.

Key Requirements:

Education & Qualifications:

• Bachelor's Degree or Diploma in Hospitality Management or a related field is advantageous.
• Advanced wine knowledge (WSET Level 2 or above) preferred.

Experience:

• Minimum 2 years of fine dining Restaurant Management/ Assistant Management experience.
• Proven leadership in a Michelin-starred or Michelin-aspirational environment is preferred.
• Experience in luxury hotels or renowned standalone restaurants required.

Skills & Competencies:

• Exceptional knowledge of fine dining etiquette, wine service and Irish culinary trends.
• Strong leadership and interpersonal skills with the ability to inspire and lead by example.
• Impeccable attention to detail, poise under pressure and a guest-centric mindset.
• Proficient in restaurant management software (e.g. Tablepath, Pixel).

Work Environment & Benefits:

• Competitive Wage
• Use of our pool/ gym facilities
• Discounted rates at Park Hotel Kenmare
• Discounted rates at other Relais & Chateaux properties
• Complimentary on-site parking
• Excellent training and development