Account Executive

At EdgeTier, we empower customer care teams by seamlessly combining AI, automation, and human expertise. Our award-winning technology enables some of the world's most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers. We're on a mission to revolutionise customer service by embedding AI into every interaction, creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint. This is an incredible opportunity, and we'd love for you to join us on this journey

EdgeTier is currently looking for an enterprise Account Executive to join our team on a full-time basis. This pivotal role will see you take the lead in securing new customers for EdgeTier in the Enterprise segment. This role will operate on a hybrid basis and be based out of our Dublin office.

• Drive new business by researching and identifying new prospects in your territory, both independently and alongside your Sales Development Rep (SDR).
• Conduct meaningful discovery conversations that identify business goals and business pains, aligning with how EdgeTier adds differentiated value.
• Progressing leads through the sales cycle to closing.
• Conduct compelling product demonstrations with leads and potential customers.
• Negotiating and closing complex deals.
• Acting as a brand ambassador for EdgeTier by representing the business online and at industry events.
• Managing the funnel and administrative tasks using our CRM (Hubspot).
• Collaborating with the Sales Development team and Customer Success for seamless pipeline management and onboarding.
• Meet and exceed quota

• 3+ years of experience in an Account Executive role within a scaling B2B SaaS company.
• Strong experience in the end to end Enterprise sales cycle.
• You love consultative selling and articulating differentiated value.
• Comfortable collaborating with an SDR but equally motivated to self-source leads.
• A track record of top performance.
• An ability to adapt quickly in a high-growth start-up environment.
• A self-starter mentality and strong intrinsic motivation.
• Resilience in a fast-paced environment.
• Excellent negotiation and presentation skills.
• Excellent verbal and written communication skills.
• Experience working in the field of CX analytics is a big plus.
• Great attitude and enjoy working with people

Though it is not a requirement, candidates who also speak another EU language will have an advantage.

• Be part of an Irish company that\'s innovating and revolutionising the customer service industry globally
• We\'re humble, but have won lots of awards. #11 in Deloitte\'s Technology Fast 50, Sifted Europe\'s Fastest-Growing Startups, Wired Europe\'s Hottest Startups, Technology Innovation of the Year, and more.
• Everyone at EdgeTier shares in the success. We offer generous share options, and a bonus structure to round out each compensation package.
• Keep Growing budget of €2,000 annually to spend on your professional growth and learning.
• Enjoy 23 days of annual leave plus company-wide shutdown days, a fully paid sabbatical after 4 years of service, and increasing leave with tenure.
• Health insurance, a bike-to-work scheme, and a company-matched pension plan (for Ireland-based employees).
• Join us for our legendary company get-togethers and off-sites.

• Be Accountable — Take ownership of your work and do it with integrity and to the best of your ability. Be honest about challenges and tackle them head-on. Whether we win or lose, we learn and grow as a team.
• Deliver Value to Customers — Focus on delivering real value to our customers. Our products are built to help them succeed, and we work to ensure it does. Solving problems and making things easier for our customers is core.
• Keep Growing — Always learn and improve, whether it\'s getting better at what we do or expanding knowledge or product capabilities.
• Have Craic & Be Sound — We\'re passionate about what we do, but we also know how to have fun. Respectful, inclusive, and enjoyable to work with.

Note: EdgeTier provides a safe environment that encourages growth and is committed to being an Equal Employment Opportunity employer. We do not engage in employment discrimination based on race, religion, color, national origin, ancestry, or any other protected status.

Agencies: Please note that we have an internal sourcing model and do not require agency assistance. Unsolicited CVs will not be accepted.