Head of Communications

2 days ago


South Dublin, Ireland Public Relations Institute of Ireland Full time

At Injuries Resolution Board, we're a team focused on public service and creating positive societal change. As Head of Communications, you'll have the opportunity to shape the narrative, inspire with vision, and help us share the story of how we're making a difference during a significant period of growth and change. You will work with a passionate team that strives for excellence in everything we do to help fulfil our important goals.

This is an exciting opportunity to contribute to the Injuries Resolution Board during a significant period of growth and change. As Head of Communications, you will lead in developing a strong communications function that builds awareness of and trust in our organisation and demonstrates our unique public service value.

You will have responsibility for Public Affairs, as well as Communications ensuring that the organisation communicates effectively with the public and its key stakeholders to deliver its overall objectives. As we are a transforming organisation you will be expected to manage and shape new structures and systems, maintain strong working relationships with the Executive Leadership and Senior Management Teams, relevant government Departments and other Stakeholder groups in the Insurance, Business and consumer/ claimant sectors.

Key Elements of the Role

As Head of Communications, you will lead on the development of the Injuries Resolution Board's overall communications strategy and manage its day-to-day operational delivery against measurable KPIs. You will be responsible for producing consistent, compelling communications activities and collateral for internal and external stakeholders and for driving measurable results.

Reporting to the Director of Communications, Strategy and Governance and working closely with the Chief Executive, the Head of Communications will lead on the development, implementation and delivery of a multichannel communications strategy to raise awareness of the Injuries Resolution Board's services and inform wider stakeholders, the media and the public of our role, objectives and progress. This will include the successful delivery of advertising campaigns, the development of a new website, and developing appropriate working relationships with our stakeholders while ensuring that there are appropriate structures for proactive staff engagement.

Core Competency Areas

  • Leadership
  • Analysis & Decision Making
  • Management & Delivery of Results
  • Relevant Specialist Knowledge, Expertise & Self-development
  • Interpersonal & Communications Skills
  • Drive & Commitment to the Public Service Values

Diversity, Inclusion and Belonging

The Injuries Resolution Board appreciates the value that diversity brings, and we are committed to championing an inclusive and diverse workforce that reflects modern Ireland and the people we serve. We strive to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. The Injuries Resolution Board is committed to having an inclusive workplace where every employee feels they belong.

Applications must be made by email to careers@injuries.ie.

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