Customer Service Specialist

2 days ago

Dublin, Dublin City, Ireland Blue Nile Full time

Blue Nile is looking for a passionate and talented full time Customer Service Specialists to join our team of Diamond and Jewellery Consultants. We are looking for individuals with Customer Service / Sales Skills who are passionate about providing phenomenal customer service to join our remote team. Our most successful Sales / Customer Specialists enjoy building lasting relationships with our customers and are committed to exceeding customer expectations.

Base pay range

Our compensation range is provided by Blue Nile. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities
  • Provide phenomenal customer service to every Blue Nile customer
  • Demonstrate excellent knowledge of Blue Nile products, practices, policies and procedures
  • Prioritize customer calls, customer email, and other customer interactions
  • Build lasting customer relationships through care and responsiveness
  • Offer no-pressure advice and guidance to help our customers make decisions with confidence
  • Effectively solve problems and find the best solution for both the customer and Blue Nile
  • Consistently meet or exceed the department's expectation for productivity level
  • Ability to manoeuvre effectively and efficiently through all computer systems
  • Keep up to date and informed on all daily communications
  • Provide assistance and troubleshooting for payment processing
  • Work cross-functionally with all teams
  • Occasional market, customer, and competitive research
Requirements
  • Native level fluency, both written and spoken in English and the ability to compose a grammatically correct, concise and accurate written responses
  • Strong customer service and sales skills
  • Ability to establish instant rapport and instil trust and credibility
  • Detail oriented with excellent organisational skills; ability to multi-task and prioritise daily responsibilities
  • Ability to work within deadlines in a fast-paced environment
  • Capable of working independently as well as with a team
  • Strong computer and typing skills, cross-functional experience working with technology teams is required
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Non-profit Organizations and Primary and Secondary Education

#J-18808-Ljbffr

  • Customer Service Specialist

    1 week ago

    Dublin, Dublin City, Ireland Blue Nile Full time

    Blue Nile is looking for a passionate and talented full time Customer Service Specialists to join our team of Diamond and Jewellery Consultants.We are looking for individuals with Customer Service / Sales Skills who are passionate about providing phenomenal customer service to join our remote team.Our most successful Sales / Customer Specialists enjoy...

  • Customer Service Specialist

    1 week ago

    Dublin, Dublin City, Ireland beBeeCommunication Full time €32,500

    Customer Service Specialist Job SummaryThis role is for a customer-focused professional who can communicate effectively with clients in multiple languages.We are seeking an adaptable and skilled individual to join our team as a customer service specialist.The ideal candidate will possess strong communication skills, both written and verbal, and be able to...

  • Customer Service Specialist

    7 days ago

    Dublin, Dublin City, Ireland Blue Nile Full time

    OverviewBlue Nile is looking for a passionate and talented full time Customer Service Specialists to join our team of Diamond and Jewellery Consultants. We are looking for individuals with Customer Service / Sales Skills who are passionate about providing phenomenal customer service to join our remote team. Our most successful Sales / Customer Specialists...

  • Customer Service Specialist

    2 days ago

    Dublin, Dublin City, Ireland Teleperformance Full time

    Customer Service Specialist Company: Teleperformance Location: Dublin Country: Ireland Job Description CUSTOMER SERVICE SPECIALIST OFFICE BASED IN DUBLIN Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.Were looking for a Customer Service Specialist who is...

  • Customer Service Specialist

    7 days ago

    Dublin, Dublin City, Ireland Foodhub Full time

    Base pay rangeCustomer Service Specialist – DublinWork Location: No. 2 Dublin Landings, 2 North Wall Quay, Dublin 1, D01 V4A3 (On-site, Full-time)Shifts: Monday – Sunday, between 10:00 am – 8:00 pm, any 5 days per week on a rota basis. 9-hour shift including 1-hour break.Training: Full 4-week training program provided.About FoodHubFoodHub is a leading...

  • Customer Service Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Teleperformance Full time

    OverviewCUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLINTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We're looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to...

  • Customer Service Specialist

    2 days ago

    Dublin, Dublin City, Ireland Teleperformance Full time

    OverviewCUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLINTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We're looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to...

  • Customer Service Specialist

    6 days ago

    Dublin, Dublin City, Ireland Teleperformance Full time

    Overview CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLIN Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We're looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to...

  • Customer Service Booking Specialist

    3 days ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €35,000 - €45,000

    Booking Specialist Job DescriptionWe are looking for a booking specialist to join our customer service team. As a booking specialist, you will be responsible for processing and logging inbound enquiries efficiently and professionally.Key Responsibilities:• Work as part of a team to process and log inbound enquiries via telephone and email.• Act as a...

  • Customer Service Specialist with Dutch

    4 weeks ago

    Dublin, Dublin City, Ireland Arche Consulting Sp. z o.o. Full time

    Customer Service Specialist with Dutch (available ASAP)Customer Service Specialist with Dutch (available ASAP)Reference number: MRG/DB/TP location Irlandia / Dublin category Customer Service Advisor SSC / BPOResponsibilities:review maps data to assess business information accuracy based on client policies,engage with business, predominantly via quick...