Director of Event Management

2 weeks ago

Dublin, Dublin City, Ireland The Firm Full time

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We have a fabulous opportunity for a highly experienced hotel events & sales professional with this top luxury property in Co Wicklow. The Director of Event Management is responsible for maximising profit and guest satisfaction through effective management of the Meeting & Events Department.

This role would suit a Senior Event Manager / Meeting & Events Sales Manager with deep experience of the full event cycle from initial enquiry through to handover to the operations team. Must also be a highly commercially-motivated manager with experience of proactive sales techniques to bring in event bookings/upsell events etc.

Key responsibilities include:

  • Work to revenue and conversion targets
  • Direct day-to-day management of reactive sales & event planning to include enquiries, proposals, chasing, contracting, event planning and internal and external client face-to-face interactions
  • Plan and assign work, manage and oversee the M&E team
  • Overview the collaboration, management and action of customer satisfaction feedback post event
  • Proactively resolve any outstanding issues
  • Complete weekly forecasts, plans, and productivity reports for management meetings
  • Completely monthly revenue and P&L reports
  • Participate in the preparation of the annual departmental operating budget and financial plans
  • Monitor budget and upsell products and services to increase revenue
  • Review upcoming M&E business pipeline, identify gaps and ensure pro-active measures are taken to achieve set targets in conjunction with DOSM
  • Devise creative ideas and strategies to drive business and to upsell to clients with contracted business
  • Responsible for recruitment and training of the M&E Team
  • Provide mentoring, coaching, and regular feedback to M&E Team to help manage conflict and improve team member performance
  • Promote teamwork and the delivery of consistent 5 star service through daily communication and coordination with other departments

The ideal candidate will have at least two years' experience as a Senior Event Manager/ Director of Meeting and Events with proven track record in leading a large team in a high-volume environment. Further candidate attributes include:

  • Welcoming, friendly personality and manner
  • A structured and organised work approach with the ability to prioritise workload
  • A strong sales focus with the ability to build rapport easily with clients and convert leads into confirmed bookings
  • A positive outlook and ability to project a professional image to all collaborators, both face to face and via phone/email
  • Ability to manage guest room and meeting space inventories
  • Knowledge of event technology products and services
  • Knowledge of contract management and legalities
  • Strong communication skills (verbal, listening, writing)
  • Proficiency in Microsoft Word, Excel, Opera Sales & Catering
  • Strong command of the English Language

A great array of benefits is on offer with this role including:

  • Pension contribution
  • Health & Wellness contribution
  • Maternity pay
  • 20 days annual leave (increase every two years)
  • Sick pay
  • Employee recognition awards
  • Recommend a friend bonus
  • Discounted accommodation rates
  • Taxsaver / Cycle to Work schemes
  • Parking
  • Employee Assistance Programme
  • Social and sports events

If you would like the chance to work in and promote one of Ireland's top tier properties, send in your CV today

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