Food and Beverage Supervisor

3 weeks ago

Galway, Galway, Ireland The Hardiman Full time

Standing proudly on the famous Eyre Square since 1852, The Hardiman offers generous hospitality with a familiar, easy charm that makes guests feel right at home. For over a century and a half, this Grand Old Lady has played host to many notable guests and countless special occasions. Now it's your chance to be part of this long tradition.

We are currently seeking an experienced hospitality professional to join the team as a F&B Supervisor and continue the longstanding tradition of the highest customer care, attention and service at The Hardiman. We require a talented Food & Beverage Supervisor to help lead our team to deliver excellent service to our guests. This will include supervising all areas of the restaurant including ensuring set up for service, meeting & greeting guests and ensuring the efficient and smooth running of service.

Essential Requirements

  • Minimum 2 years' experience as a Restaurant Supervisor in Ireland
  • Excellent interpersonal and communication skills, creative problem-solving skills and the ability to prioritise workload.
  • Experience of working in a busy environment and working to tight deadlines
  • Demonstrated ability to work on own initiative and as part of a team to meet immovable deadlines
  • Excellent organisational skills, time management, attention to detail and excellent written communication skills
  • Experience of producing and manipulating reports
  • A flexible approach to work and openness to assisting the operation from time to time.
  • Experience in a wide variety of office applications/software package
  • Fluency in English plus one other European language would be advantageous.
  • Ability to work a variety of shifts across breakfast, lunch & evening service, over a 7 day period.
Key Accountabilities
  • To ensure appropriate levels of customer care are delivered at all times
  • To promote good team relations in the departments ensuring fairness and consistency in dealing with all team members
  • To hold team briefings in department to ensure effective communication
  • To ensure a high level of hygiene throughout the department at all times, with a strict cleaning schedule in operation
  • To liaise with the Kitchen, Bar and Restaurant to ensure efficient food and beverage operation
  • To ensure the team is courteous to all guests and that all guest complaints/comments are handled immediately.
Benefits
  • Development and progression opportunities across Choice Hotel Group
  • Meals on Duty
  • Reward schemes
  • Discounts in Choice Hotel Group
  • Bike to Work Scheme

For a more detailed job description please email: hr@thehardiman.ie

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