Technical Services Manager

Join to apply for the Associate Director - Hard Services role at OCS.

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values - Trust, Respect, Unity, and Empowerment - guide how we do business.

About The Role: OCS Ireland is a developing business with a reputation for delivering FM, Hard Services and Project work across Ireland for a diverse portfolio of clients. We require a Technical Services Manager to support the business and contribute to the continuous success and growth. This role offers the right person the opportunity to make a significant impact and progress within the business.

Technical

• Understand and review client contracts, sub-contract agreements / orders and agree any amendments where required for formal agreement, working closely with internal or external legal advisors.
• Play an active role as part of the Senior Leadership Team in supporting peers commercially and reporting to Group on behalf of the business units.
• Assist in preparing and reviewing cost estimates with the Preconstruction Team as part of the work winning strategy.
• Review cost reports prepared by project teams including understanding the reported cost forecasts.
• Analysing WIP reports, highlighting any errors or inconsistencies monthly.
• Finalising the monthly WIP reports with any exceptions for margin movement detailed.
• Work with the Finance Team to finalise WIP reports into monthly management accounts and report against budgets and targets.
• Assist in the preparation of annual budgets and reforecast for the business on a quarterly basis, including overheads.
• Assist in identifying, pursuing and securing new project opportunities to meet budget targets and grow the business.
• Lead and develop a robust change management process to maximise operational and commercial opportunities.
• Review delay notices timeously in accordance with the agreed contract. Review extensions of time, loss and/or expense claims.
• Negotiate the settlement of contentious final accounts and claims.
• Pursue notices or certificates for payment, and the resultant payments that become due, including retentions and overdue debt.
• Report by exception of any matter or event that is likely to affect the forecast outturn of a project.
• Ensure cashflow within the region is maximised, set and monitor monthly cash targets and ensure any aged debt or WIP balance position is reported, and actions taken to resolve the issues.
• Have familiarity and an understanding of the conditions of contract relating to any project, ensuring the business rights are preserved and entitlement is safeguarded where practicable.
• Negotiate, agree and place sub-contract agreements.
• Assist in identifying, developing and implementing new and current processes and procedures to ensure efficiency and compliance is maintained.

People Management

• Provide training, presentations and coaching within the business.
• Provide guidance and development to other members of the business.
• Capable of working in a team environment, supporting colleagues and providing advice on all commercial matters when necessary.
• Assist Regions commercially where required.
• Understand customer's requirements and conduct business in a professional manner always.
• Good communication skills, both oral and written.
• Good listening skills and capable of interpreting directions.
• Effectively support the management of employee conduct and performance, including identifying if disciplinary action is required.
• Manage team resources to maximise commercial input. Work with HR and recruitment teams to build and develop the Commercial Team as required to meet the business unit needs.

Health & Safety

• Ensure all employees are aware of their obligations under the Group Health & Safety Policy and ensure team members operate in accordance with the policy at all times.
• Help create and maintain a positive safety culture, always leading by example.
• Ensure that all health, safety and environmental incidents and complaints are reported and investigated and that action points are successfully closed off.

Experience And Qualifications

• Engineering, construction or facilities management industry recognised academic and/or professional qualifications are essential for this role.
• Proven track record in successfully managing and delivering complex projects and programmes of work in a similar environment.
• Good analytical, influencing and negotiating skills.
• Good communication, presentation and interpersonal skills.
• Good report writing skills.
• Full driving licence and the ability to travel between Group Offices and Client sites as required.
• Baseline or other similar security clearance may be required.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.