Recovery Driver

2 weeks ago

Cork, Cork, Ireland The AA Ireland Full time
Role Introduction

The AA is on an exciting growth and transformation phase and is seeking to recruit a Recovery Driver to support the Roadside & Rescue team in providing best in class customer service to our customers.

This role will form part of the dynamic Roadside team and will report to the Roadside Operations Managers.

As an AA Recovery Driver, you will contribute to the effective operation of the AA's Member Services by attending the scene of an AA member's breakdown. You will be responsible to recover vehicles as directed by our Rescue Centre in a timely and safe manner as laid down by AA.

Shift working is a requirement of this role including weekends and bank holidays.

Key Responsibilities
  • Collect and deliver B2B and B2C vehicle as directed by our Rescue Contact Centre.
  • Be fully compliant with regard to CPC and Drivers hours.
  • Be fully conversant with all communication systems used within the Patrol Force Operations and ensure that all communication is maintained to the standards required by the AA.
  • Maintain to a high standard of serviceability in cleanliness any AA vehicle, tools and equipment used for individual use.
The Candidate should have the followingMinimum qualifications, experience & skills
  • Must have full clean driving licence class of B + C.
  • Up to date full CPC's and Digital Drivers card.
  • Minimum 2 years' experience driving an HGV or previous Recovery Truck experience.
  • A good knowledge of RSA legislations regarding vehicle checks and Tachograph requirements.
  • Will be rostered to work 40 hours a week, 5 out of 7 days each week.
  • Will be available for overtime for peak periods outside of those rostered hours.
  • Flexibility on both sides is the key to making this contract work.
Additional Required Key Skills & Attributes
  • A passion for the motor industry and for delivering amazing customer experience taking pride in your role with the AA
  • A strong work ethic and highly committed individual with a proven track record of delivering successfully to deadlines and KPIs
  • Ability to engage and converse successfully with customers of all types and deal with all customer matters professionally and effectively
  • Quick-thinking problem solver who is proactive in anticipating issues or suggesting new developments
  • Exceptional interpersonal, communication and teamwork skills, and ability to influence and develop relationships with individuals at all levels of the organisation.

Job Types: Full-time, Permanent

Pay: €43,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • On-site parking
  • Sick pay

Application question(s):

  • Do you have any additional driving Licence

Licence/Certification:

  • B Driving Licence (preferred)
  • Manual Handling Certificate (preferred)
  • C Driving Licence (required)
  • CPC (required)

Work Location: In person


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