Spa Receptionist

At The K Club, we are currently seeking an experienced Full time Spa Receptionist to join our wonderful team at The K Spa.

A UNIQUE RESORT

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside - yet on Dublin's doorstep - we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.

At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.

We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.

Here's how you'll bring the K Club's trailblazing vision to life:

• To be responsible for all calls, both internal and external in a professional and efficient manner
• To handle reservations and inquiries for treatments
• To work along side our Spa Cleaner & Attendants to ensure the Spa is clean and towels etc. are regularly topped up
• To deal with guests and members requests in a timely manner
• To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay
• To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate
• To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis
• To ensure all daily reports are completed before the appointed time
• To ensure the oncoming receptionist is fully up to date with the status of the business
• To ensure all receptionists are fully conversant with any ongoing promotions and procedures in The K Spa Reception
• To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift
• To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest
• To promote a positive working atmosphere at all times
  
  

• Flexible in your working hours and understanding that this role requires Saturday work
• Qualified to QQI Level 5&6, ITEC, CIBTAC, CIDESCO or equivalent
• Previous experience as a Spa Therapist or a recent graduate looking to gain invaluable experience
• Someone with excellent customer service skills
• Available Full time and flexible to work between Monday and Sunday
  
  

• The K Club is certified as a Great Place to Work
• Commission on retail products sold in the K Spa
• Monthly service charge payment
• Staff transport to and from work outside public transport hours within the local area
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Social events
• Uniform
• Meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends
• Life Assurance