Claims Investigator

2 weeks ago

Dublin, Dublin City, Ireland 360 Search Full time

2 days ago Be among the first 25 applicants

This range is provided by 360 Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Your new company

You will be joining a leading insurance organisation with a strong reputation for delivering high-quality claims services. Their team is committed to providing an excellent customer experience, with trust, agility and service at the core of their values.

Your new role

As Claims Investigator, you will be responsible for investigating motor, liability and professional indemnity claims of varying complexity. You will prepare detailed reports, liaise with policyholders, insurers and brokers, and ensure all investigations are carried out in line with regulatory and company standards. This role also involves identifying fraudulent claims, managing workflow effectively, and consistently providing a high level of customer service. You will cover a designated field area while also working from home and the Dublin office on a hybrid basis.

What you'll need to succeed

3–5 years' experience in claims investigations (motor, liability, PI)
Strong knowledge of CPC, Minimum Competency standards, policy wordings and relevant legislation
Excellent analytical, negotiation and problem-solving skills
Strong written and verbal communication skills with the ability to simplify complex information
Ability to work independently while also being a collaborative team player
High levels of empathy, organisation and customer focus

What you'll get in return

You will join a collaborative and supportive environment with opportunities to develop your skills and grow your career within a highly respected claims team. You will benefit from hybrid working arrangements, exposure to complex claims, and the opportunity to contribute to continuous improvement initiatives while working in a regulated and professional environment.

What you need to do now

If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or get in touch for a confidential discussion.

Seniority level

Seniority levelAssociate

Employment type

Employment typeFull-time

Job function

Job functionCustomer Service and Quality Assurance
IndustriesInsurance and Insurance Carriers

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