Claims Handler- Direct Settlement Injury

2 days ago

Dublin, Dublin City, Ireland FBD Consulting, LLC Full time

Company description:

FBD Holdings PLC

Job description:

Job Overview

Reporting to the Claims Manager, you will participate in a customer focused claims handling team, dealing with liability claims from registration to settlement to include settlements up to & including Direct Settlement, Pre litigation, Litigation Damage & Injury team type settlements.

You will ensure that a proactive, innovative and compliant philosophy is adopted in relation to all claim handling activities, which will involve managing a portfolio of Motor Liability, Employer Liability, Public Liability injury/damage and Personal Accident claims, where claimant cases are managed either directly with the claimant, via a solicitor, through the Injuries Board or Litigation process. Your duties are to be carried out in adherence to all regulatory requirements.

Job Responsibilities
  • Providing first telephone contact for customers in a friendly, courteous and professional manner to ensure a positive customer experience.
  • Ensuring all necessary information is captured at notification stage in a comprehensive and accurate manner.
  • Ensuring that accurate decisions on the outcome of the claim are made at an early stage, in order to reduce claims cost and lifecycle. This includes decisions on policy indemnity, investigation, legal liability, quantum, reserving and settlement strategy.
  • Targeting claims where appropriate for settlement direct with the claimant, ensuring that these claims are dealt with in a proactive, fair and compliant manner.
  • Targeting claims where appropriate for settlement with the claimants' legal representatives prior to the Injuries Board process.
  • Managing claims within the Injuries Board process.
  • Managing claims that have proceeded to Litigation including liaising/instructing Legal Defence Team, Expert witnesses, Service Providers etc.
  • Ensuring all recovery opportunities and fraud aspects are identified and proactively handled through to conclusion.
  • Ensuring Customer Service levels are delivered and maintained in accordance with agreed standards.
  • Ensuring that claims handling is at all times in compliance with the regulatory rules, codes and internal processes and procedures.
  • Demonstrating FBD values and behaviours in all interactions with customers (internal and external) and colleagues.
Education
  • Hold an APA Qualification in both Personal and Commercial Insurance.
  • Strong customer service skills.
  • Strong Technical knowledge of liability claims handling along with an excellent understanding of the Personal Injuries Assessment Board and litigation processes.
  • Significant experience Managing Multiple Stakeholders.
  • Pro-active and Highly Organised.
  • Highly Analytical and Excellent attention to detail.
  • Excellent Written and Verbal Communication.
  • Proficient in the use of Microsoft Office Suite.
  • Strong professional relationship builder.
  • Positive Attitude.
  • Takes ownership of own development.
Experiences
  • Minimum 2 years + experience in handling similar claims portfolio.
  • Significant experience Managing Multiple Stakeholders.
Competencies
  • Pro-active and Highly Organised.
  • Highly Analytical and Excellent attention to detail.
  • Excellent Written and Verbal Communication.
  • Proficient in the use of Microsoft Office Suite.
  • Strong professional relationship builder.
  • Positive Attitude.
  • Strong customer service skills.
  • Strong Technical knowledge of liability claims handling along with an excellent understanding of the Personal Injuries Assessment Board and litigation processes.
  • Takes ownership of own development.

We offer:

Hybrid Working

Skills:
Claims, Customer Service, Insurance

Benefits:
Work From Home, Bonus, Health Plan, Paid Holidays

FBDis an inclusive Equal Opportunity employer that considers applicants irrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances.

#J-18808-Ljbffr

  • Personal Injury Claims Handler

    6 days ago

    Dublin, Dublin City, Ireland 360 Search Full time

    A leading MGA is looking for an experienced Personal Injury Claims Handler to join their Dublin-based team. Reporting to the Head of Claims, the role involves managing a portfolio of large loss personal injury claims from notification to settlement. Responsibilities include conducting investigations, liaising with claimants, solicitors, and other...

  • Direct Settlement Claims Coordinator

    2 days ago

    Dublin, Dublin City, Ireland FBD Consulting, LLC Full time

    About the JobFBD Consulting, LLC is seeking a Direct Settlement Claims Coordinator to join our team in claims handling. In this role, you will be responsible for managing a portfolio of direct settlement injury claims from registration to settlement.As a Direct Settlement Claims Coordinator, you will ensure that all claim handling activities are carried out...

  • Liability Claims Handler

    2 days ago

    Dublin, Dublin City, Ireland FBD Consulting, LLC Full time

    About FBD Consulting, LLCFBD Consulting, LLC is a leading provider of insurance solutions. We are committed to delivering exceptional customer service and innovative claims handling practices.We are seeking an experienced Claims Handler to join our team in direct settlement injury claims. As a key member of our claims handling team, you will be responsible...

  • Personal Injury Claims Handler Large Loss

    24 hours ago

    Dublin, Dublin City, Ireland KennCo Full time

    Personal Injury Claims Handler – Large LossKennCo are currently recruiting a Personal Injury Claims Handler based in their South Dublin office in Dublin 16. The company was founded in 2008, and it is a dedicated, Broker only Underwriting Agency, acting as a product producer on behalf of top rated European and Irish based insurers.KennCo performs all the...

  • Liability Claims Handler

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    We are looking for a results-driven Claims Handler to join our team as Senior Claims Handler. As a key member of our claims department, you will be responsible for managing the entire process of injury claims from coverage assessment to settlement negotiation.This is an excellent opportunity to work in a dynamic environment where you will have the...

  • Injury Claims Specialist

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland is a leading Insurance Group with a reputation for excellence. We are seeking a skilled Claims Handler to join our team as Senior Claims Handler.This is an exciting opportunity to work in a fast-paced environment where you will be responsible for managing the entire process of injury claims from coverage assessment to settlement negotiation.You...

  • Senior Claims Handler

    3 weeks ago

    Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Job: Senior Claims Handler Location: South Dublin Senior Claims Handler wanted for ambitious Insurance Group-South Dublin Abrivia are currently recruiting for an experienced Claims Handler to join our client as they look to build out their claims department. The role will report directly into the Head of Claims and play an important role in the...

  • Only 24h Left: Personal Injury Claims Handler Large Loss

    3 weeks ago

    Dublin, Dublin City, Ireland KennCo Insurance Full time

    Personal Injury Claims Handler Large Loss KennCo are currently recruiting a Personal Injury Claims Handler based in their South Dublin office in Dublin 16. The company was founded in 2008, and it is a dedicated, Broker only Underwriting Agency, acting as a product producer on behalf of top rated European and Irish based insurers. KennCo performs all the...

  • Senior Claims Handler

    1 week ago

    Dublin, Dublin City, Ireland Abrivia Full time

    Job Title: Senior Claims Handler Location: South Dublin Working Model: Hybrid Abrivia are currently recruiting for a Senior Claims Handler to join our client, a leading specialist in the insurance sector. This is a full-time, permanent role based in South Dublin, offering a hybrid working model. The successful candidate will report directly to the Head of...

  • Senior Claims Handler

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Senior Claims Handler wanted for ambitious Insurance Group-South DublinAbrivia are currently recruiting for an experienced Claims Handler to join our client as they look to build out their claims department. The role will report directly into the Head of Claims and play an important role in the growth of the claims...

  • Motor Bodily Injury Claims Handler

    3 weeks ago

    Dublin, Dublin City, Ireland Allianz Popular SL. Full time

    Allianz plc are the trusted insurance partner to over 700,000 customers in Ireland. With a global legacy of trust and excellence, we are committed to protecting the things that matter most to our customers and offer a wide range of insurance products. Our commitment to innovation, customer-centric solutions and digital transformation ensures that we can...

  • Claims Handler

    21 hours ago

    Dublin, Dublin City, Ireland KennCo Full time

    Job OverviewKennCo is recruiting a Personal Injury Claims Handler to join their team in South Dublin. As a dedicated Underwriting Agency, the company acts on behalf of top-rated European and Irish insurers, performing all duties from underwriting to claims handling and settlement.The ideal candidate will have 5-10 years of experience in large loss personal...

  • Insurance Claims Manager

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    At TN Ireland, we are seeking a seasoned Claims Handler to join our team. As Senior Claims Handler, you will be responsible for managing the entire process of injury claims from coverage assessment to settlement negotiation.This is an excellent opportunity to work in a dynamic environment where rapid career progression is a tangible reality. The organisation...

  • Claims Handler

    5 days ago

    Dublin, Dublin City, Ireland Accpro Full time

    Title: Claims Handler Location: Dublin Hybrid/Remote: Hybrid Compensation: Competitive salary + benefits Type: Full-time Permanent We are working with an Irish insurer seeking a Claims Handler to join their Dublin team. This role offers a strong career path, excellent work-life balance, and the opportunity to work in a dynamic claims environment. Key...

  • Large Loss Claims Professional

    6 days ago

    Dublin, Dublin City, Ireland 360 Search Full time

    Job Description:A leading MGA in Dublin requires an experienced Personal Injury Claims Handler to manage a portfolio of large loss personal injury claims. Key responsibilities include investigating claims, negotiating settlements, and ensuring compliance with regulatory requirements. The ideal candidate will have at least five years of experience handling...

  • Claims Resolution Expert

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    We are currently recruiting for an experienced Claims Handler to join our ambitious Insurance Group in South Dublin. As Senior Claims Handler, you will play a pivotal role in the growth of our claims department.You will be responsible for managing the entire process of injury claims, from coverage assessment to settlement negotiation. This includes...

  • Complex Claims Handler

    3 weeks ago

    Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Position : Complex Motor Claims Adjuster Location : Dublin City Centre Complex Claims Handler wanted for Global Insurance Group-Dublin City Abrivia Recruitment is currently seeking an experienced Complex Motor Claims Handler to join a prestigious Global Insurance Group headquartered in Dublin. This pivotal role involves managing and resolving complex...

  • Property & Casualty Claims Handler

    4 days ago

    Dublin, Dublin City, Ireland Allianz Group Ireland Full time

    We are looking for a skilled Property & Casualty Claims Handler to join our team at Allianz Group Ireland. As a Claims Handler, you will play a crucial role in delivering exceptional customer experiences by efficiently handling policyholders' claims. Your primary responsibility will be to register, handle, and settle household and commercial property damage...

  • Claims Handler

    10 hours ago

    Dublin, Dublin City, Ireland Zurich Insurance Full time

    Zurich Insurance Europe, AG is seeking a skilled Claims Handler to join its Claims Team in Wexford. The team is responsible for meeting the insurance needs of customers through broker and direct channels.Your RoleManage a portfolio of property damage claims.Establish timely, accurate reserves and perform ongoing reviews throughout the claims...

  • Quality Analyst Motor Claims Handler

    4 weeks ago

    Dublin, Dublin City, Ireland Total Talent Full time

    Position: Motor Claims HandlerLocation: Dublin 18Salary: Up to €65,000, depending on experienceReporting to: Claims Team Leader / Claims ManagerCertification: CIP QualifiedJob OverviewThe Motor Claims Handler will manage and process motor insurance claims to ensure a fair and efficient service for policyholders, controlling claims costs and maintaining...