Service Engineer
1 week ago
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OverviewRecruitment Specialist at Tetra Pak (Technical Services, Processing & Equipment EMEA)
Job description:
Job Summary
As a Service Engineer, you'll lead the charge in delivering high-quality service to our customers. From troubleshooting complex issues to training operators and supporting contract performance, you'll play a key role in ensuring our equipment—and our customer relationships—run smoothly. As part of our Customer Service Operations team, you will be first in the field to maintain food processing and packaging equipment at our customers' facilities. You'll be someone who prides themselves on getting to the root of the problem, helping keep food production going for hundreds of millions of people in more than 160 countries. Our equipment is a crucial part of the food processing and packaging industry. Keeping it maintained to its optimum performance is a huge priority for us, our customers, and the communities they serve. This is your opportunity to build a meaningful career while helping us make an impact to be proud of —food, people, and the planet.
What you will do- Travel to customer sites: home-based while travelling extensively within the Island of Ireland and occasional overseas
- Perform preventive and corrective maintenance, troubleshooting, and installations
- Analyze technical issues and escalate when needed using standard operating processes
- Train customer operators and support production efficiency
- Monitor service contracts and contribute to business development
- Ensure compliance with safety, food quality, and reporting standards
- Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
- Maintain a clean, safe work environment
- Follow all safety protocols in accordance with OHS and Tetra Pak safety regulations and promote a safe working culture in the team
- Up to 3 years of experience in maintenance, service, or installation roles
- Education in industrial systems, mechanical or process engineering
- Strong mechanical knowledge
- Ability to travel up to 90% of the time
- Fluent English
- A proactive, customer-first mindset
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
Diversity, equity, and inclusion are everyday parts of how we work. We provide a place to belong and support to thrive, an environment where everyone can be themselves and has equal opportunities to grow and succeed. We embrace difference and celebrate people for who they are and the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Seniority levelNot Applicable
Employment typeFull-time
Job functionIndustries: Food and Beverage Services, Machinery Manufacturing, and Packaging and Containers Manufacturing
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