Claims Team Manager

3 days ago

Dublin, Dublin City, Ireland OUTsurance Ireland Full time
About OUTsurance

At OUTsurance, we're about delivering awesome service, driving innovation, and growing together. As we expand in the Irish market, we're looking for a Claims Team Manager to lead a high-performing team in our Motor and Home claims department.

Reporting to the Head of Claims, you'll oversee a team handling Motor and Home claims, ensuring efficient, fair, and customer-focused resolutions. You'll play a key role in coaching, mentoring, and driving performance, while also maintaining strong technical oversight. This is an exciting opportunity to make an impact in a growing company, shaping best practices and contributing to operational excellence.

This role is based full-time on-site at our Cherrywood, Dublin 18 office.

Key Responsibilities
  • Lead and develop a team of claims handlers, ensuring high performance and professional growth.
  • Oversee claims handling for Motor and Home claims, ensuring compliance with OUTsurance policies and regulatory requirements.
  • Provide strong technical claims oversight, guiding the team on complex claims and escalation points.
  • Monitor key performance metrics, ensuring efficiency and customer satisfaction.
  • Drive continuous improvement initiatives, adapting to the needs of a growing business.
  • Foster a collaborative and engaging work environment that supports development and knowledge-sharing.
  • Ensure adherence to risk, governance, and regulatory requirements.
  • Act as an escalation point for complex claims and customer queries.
What We're Looking For
  • Experience: 5+ years handling Motor and/or Home claims in an insurance environment.
  • Management Experience: Previous leadership experience in a claims environment is an advantage but not mandatory. Candidates with strong technical expertise and mentoring experience are encouraged to apply.
  • Technical Expertise: Strong understanding of claims processes, liability assessment, and reserving.
  • Attention to Detail: Ability to assess claims critically and ensure accuracy in decision-making.
  • Dynamic Mindset: Adaptability and problem-solving skills to thrive in a growing company.
  • Customer-Focused: Committed to delivering a fair and positive claims experience.
  • Nice to Have (but not mandatory): Experience handling bodily injury claims.
Why Join OUTsurance?
  • Growth & Impact: Be part of an ambitious company in an exciting expansion phase.
  • Collaborative Culture: Work in a supportive and engaging environment.
  • Career Development: Opportunities to develop and progress within a growing business.

Ready to make your mark? Apply now and be part of our journey at OUTsurance

Job Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Customer Service and Management
  • Industries: Insurance
#J-18808-Ljbffr

  • Senior Injury Claims Handler

    3 days ago

    Dublin, Dublin City, Ireland Matrix Claims Services Full time

    Matrix Claims Services Ltd (Matrix) are a dynamic, fast growing claims management company, who provide best in class claims and litigation services to a number of Ireland's top established insurers, both in an outsourced and "white label" capacity. Matrix provides a comprehensive claims handling service from pre-litigation claims and litigated claims to...

  • Claims Processor

    3 weeks ago

    Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full time

    Global Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...

  • Claims Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Abrivia Full time

    Job Title: Claims Manager Location: South Dublin Working Model: Hybrid - 2 days in office Abrivia are partnering with a major global insurer to appoint a Claims Manager within their Motor Damage area. This leadership role involves directing a large team, managing key broker and corporate accounts, and ensuring smooth, client-focused claims operations. The...

  • Motor Claims Team Leader

    4 weeks ago

    Dublin, Dublin City, Ireland Abrivia Full time

    Motor Claims Team Leader Our client is a global insurance leader providing a comprehensive range of solutions across motor, property, liability, and financial lines for both commercial and personal customers.This insurer offers an exciting environment for claims professionals seeking to grow within a high-performing, supportive culture.They are recruiting...

  • Claims Operations Manager

    8 hours ago

    Dublin, Dublin City, Ireland beBeeManagement Full time €60,000 - €80,000

    Job DescriptionWe are seeking a highly skilled and experienced Motor Damage Team Manager to lead our team of claims handlers. The successful candidate will be responsible for managing a dedicated team, working closely with business clients to offer tailored solutions and proactive assistance for managing complex claims efficiently.The Motor Damage team...

  • Motor Damage and Bodily Injury Claims Handler

    3 weeks ago

    Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full time

    Global Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy regarding the collection, use, and protection of personal...

  • Claims Management Specialist

    17 hours ago

    Dublin, Dublin City, Ireland beBeeClaims Full time €52,000 - €88,000

    Claims Management ProfessionalJob Summary:We are seeking an experienced Claims Management Professional to join our team. The ideal candidate will have a proven track record of managing claims related to legal liabilities incurred due to damages sustained by employees and third parties.Key Responsibilities:Conduct thorough investigations in a risk-based...

  • Claims Relationship Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Abrivia Full time

    Job Title: Claims Relationship Manager Location: Dublin Working Model: Hybrid - 2 days in office Abrivia are currently recruiting for a Claims Relationship Manager to join our client, a leading global insurer.This is a key leadership role within the Motor Damage division, managing a team focused on delivering an exceptional service experience to brokers and...

  • Director of Claims Management

    2 days ago

    Dublin, Dublin City, Ireland beBeeClaims Full time €90,000 - €120,000

    Senior Claims ExecutiveLeads the claims process and performance of the company, ensuring quality service to members and cost effectiveness. Monitors threats, risks, and opportunities across claims functions and drives improvement.Functional leadership requires overseeing claims operations, monitoring threats and opportunities, and driving continuous...

  • Executive Claims Manager

    8 hours ago

    Dublin, Dublin City, Ireland beBeeClaims Full time €45,000 - €60,000

    Claims Executive OpportunityThis role presents a superior claims handling experience, ensuring optimal outcomes for clients.As a skilled Claims Handler, you will be responsible for managing liability claims for corporate clients. Your work will involve close collaboration with insurers and specialists to achieve the best possible results for our clients....