Blackrock - Sales Advisor - Foods

4 weeks ago

Dublin, Dublin City, Ireland Marks and Spencer Full time
Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Role details

Blackrock sales advisor Foods, part time/temporary, 16 hours

SUN - 1600-2000
WED - 1700-2100
THURS - 1800-2200
SAT - 1700-2100

Key Accountabilities
  • Customer - Create an exceptional customer experience by proactively serving our customers and modelling the service behaviours
  • Customer - Always put the customer first and prioritise the customer before task
  • Customer - Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
  • Customer - Involvement in Plan A activity to support store and local community initiatives
    • Selling - Sell confidently to customers using knowledge of products and services to sell more in store and through all digital channels
    • Selling - Ask questions to understand customer needs and actively offer personal recommendations
    • Selling - Actively take part in store events to achieve selling targets
    • Selling - Create selling opportunities at all service points
      • Store - Understand store business priorities and contribute to improving store performance
      • Store - Follow safe and legal working practices
      • Store - Minimise losses by productive work and efficient processes
      • Store - Deliver all key activity and operational processes and seek opportunities to improve
        • Team - Adapt and work flexibly across the store and support colleagues to meet customer and business needs
        • Team - Own personal development and seek opportunities to grow knowledge
        • Team - Share knowledge to support learning and team performance
        Seniority level
        • Entry level
        Employment type
        • Part-time
        Job function
        • Sales and Business Development
        • Industries: Retail

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