Transport Operations Associate

TradeBid Dublin 4, County Dublin, Ireland

Drive Inc. is a Dublin based technology company comprising of Irelands fastest growing automotive brands –TradeBid & Nevo

TradeBid is Ireland's most advanced digital trade marketplace that allows car dealerships, manufacturers & lease companies to buy and sell trade vehicles with over 3,000 trusted dealerships on the platform.

We are looking for a passionate, dynamic, Transport Operations Associate to join our TradeBid team in Dublin. This is a fantastic opportunity for an energetic individual to join a successful automotive technology company and be an integral part of our exponential growth. The role will suit those who would like to be exposed to the Automotive Technology industry and have a keen interest in Automotive, Operations, Digital and Business management.

• Responsible for managing daily vehicle moves to ensure smooth running of TradeBid Transport.
• Support the auctions logistics process and liaise with transport companies daily.
• Update delivery report and instruct deliveries on paid invoices selecting the transport partner that is best suited for the route from a financial and customer service point of view.
• Monitor open deliveries, seek updates on ageing collections and deliveries from transport partners
• Credit Control – chase aged receivables from buyers, allowing transport to be triggered
• Take responsibility for key high volume accounts to ensure operational excellence.
• Assist with the communication of transport updates, comms strategy and handling customer queries.
• Interact with customers and key stakeholders on a daily basis.
• Maintain the transport mailbox and ensure all open items closed each day
• Work with the Buyer Experience team, the Sales team and the Operationsteam to identify opportunities to improve processes and efficiencies.
• Support with the development and maintenance of processes, procedures, policies, standards and handbooks.
• Assist in creating Transport Success Plans for new customers and monitor their progress.
• Assist Territory Managers with dealer queries.
• Cooperate with different departments regularly to ensure sufficient running of the platform.

• 1-3 years Experience
• Preferably a logistics/supply chain/customer service background
• Proactive nature and willingness to solve problems on a daily basis
• Continuous improvement mindset – look to continuously improve and automate process
• Business Owner mindset – make decisions for the best financial interest for the company while balancing the need to keep the customer happy and maintain long term relationships
• Understanding how their actions impact the companies unit economics
• Strong minded and ability to deal with negative customer interactions in a positive manner
• Good team-worker, enthusiastic and fun.
• Ability and willingness to quickly adapt to change.
• Adhere to all company policies, procedures and business ethics codes
• Strong and proven organisational and time management skills.
• Strong interpersonal skills and ability to communicate confidently at all organisational levels and with clients.
• Be an effective communicator, self-motivated, with good organisational skills and have the ability to work on their own initiative.
• Proficient in Microsoft suite of products (Outlook, Teams, Excel, PowerPoint, Word).
• Have a valid work permit to work in Ireland

Drive Inc. Group is an equal opportunity employer and does not discriminate against race, gender identity or expression, age, colour, marital status, religion, sexual orientation, genetic information, or any other characteristic protected by applicable laws, regulations and ordinances or any other characteristic protected by applicable laws, regulations and ordinances.

The salary and package on offer will be commensurate with the experience and calibre of the successful candidate. The following additional benefits are also part of the package:

• Share options.
• Hybrid working environment Monday to Friday.
• A commitment to investing in the learning and development of its people.

• Entry level

• Full-time

• Management and Manufacturing

• Software Development