Senior Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager - Technical

Senior Product Manager - Technical, Open Banking
Location: Gdańsk, Poland or Dublin, Ireland

Overview

Mastercard Open Banking is looking for a Senior Product Manager - Technical (PM-T) to join our growing team. In this role, you will be a critical bridge between Product Managers, Architects, Engineering Leads and business stakeholders, ensuring our technical requirements align with Mastercard's high standards. You will work with Connect, the frontend component of our Open Banking Payment and Data applications and help drive creative solutions in pursuit of a world beyond cash.

You will leverage your technical analysis skills to translate complex business requirements into actionable development tasks. You will also facilitate scrum ceremonies, cultivate a positive team culture, and manage multiple product stakeholders without formal authority - ensuring we prioritize effectively and deliver maximum impact.

Responsibilities

• Technical & Business Alignment: collaborate with Product Managers and engineering teams to develop and clarify technical requirements, ensuring alignment with Mastercard's technology standards.

• Lead Frontend Initiatives: oversee Connect, the customer-facing frontend of Open Banking Payment and Data applications, guiding feature design and development.

• Creative Problem Solving: employ innovative strategies and techniques to address challenges and seize product opportunities.

• Cross-Functional Collaboration: act as a liaison between development teams and business stakeholders, clearly articulating technical considerations and product needs in both directions.

• Influence & Prioritization: manage multiple stakeholder demands and handle tough conversations constructively to define what to build - and when.

• Culture & Team Building: foster a positive, safe environment, encouraging accountability, ownership, and transparent communication within and around the engineering team.

• Agile Facilitation: lead planning, stand-ups, retrospectives, and other scrum ceremonies, working within a SAFe-like framework to keep development on track.

• Technical Assessment: collaborate with engineers on software designs, identify and prioritize cross-application enhancements, and anticipate knock-on impacts of new features.

• Continuous Improvement: drive ongoing improvements in product processes, tools and culture, aligning with Mastercard's global best practices.

All About You

• Experience:
o5+ years in a similar role (e.g., product, program, or service management with a technical emphasis).
oDemonstrated track record of coordinating customer activities alongside product development roadmaps.
oFamiliarity with facilitating technical and non-technical workshops, trainings or problem-solving sessions.

• Collaboration & Ownership:
oHigh-energy, detail-oriented, and proactive, able to work independently and juggle competing demands.
oStrong sense of initiative, self-motivation, and willingness to learn new skills and adapt to challenges.
oExceptional communication skills (verbal and written) with strong relationship-building and organizational abilities.
oProven ability to manage time effectively, produce regular status reports, and handle stakeholder needs in a fast-paced environment.

• Technical Aptitude:
oAbility to translate complex technical details into clear, concise requirements for engineering teams.
oBonus: technical or engineering background.

• Leadership & Influence:
oAdept at managing multiple stakeholders and influencing without direct authority.
oBonus: experience with both startups and large corporations, SAFe, as well as prior exposure to Open Banking, finance, or data management.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, everyone working for or on behalf of Mastercard is expected to:

• Abide by Mastercard's security policies and practices.

• Ensure the confidentiality and integrity of the information being accessed.

• Report any suspected information security violation or breach.

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.