Veterinary Customer Service Representative 2

2 weeks ago

Dublin, Dublin City, Ireland Ohio State University Full time

Position: Veterinary Customer Service Representative 2 - Dublin

Department:

Veterinary Medical Center | Medical Center at Dublin

Job Description:

The Ohio State University's College of Veterinary Medicine is seeking a Veterinary Customer Service Representative at the Dublin clinic of the Veterinary Medical Center. The role serves as the point of entry for the veterinary hospital, supporting clients and navigating complex protocols, phone systems, and organizational structures to provide information to faculty, residents, students, clients, visitors, and referring veterinarians. Responsibilities include communicating about client financial responsibilities, referral processes, resolving access and financial issues, scheduling appointments, handling inquiries, managing expectations, auditing medical records, and advocating for clients.

Additional Details:
  • Hiring Range: $17.00 - $21.77
  • Location: Veterinary Medicine - Dublin (2544)
  • Type: Regular, Full-time
  • Scheduled Hours: 30
  • Shift: Second Shift
  • Physical Requirements: Long periods of sitting and using computer/keyboard/mouse
Application Process:

Current employees and students at Ohio State should log into Workday for internal applications. Ensure all necessary documents are prepared and your candidate profile is updated before applying. For assistance, contact hr-accessibleapplication@osu.edu. Review frequently asked questions for additional guidance.

Additional Information:

Final candidates will undergo a background check, and a drug screen or physical may be required. The university is an equal opportunity employer and values diversity and inclusion.

About Ohio State University:

Ohio State is a top-20 public university committed to education, research, and healthcare excellence. We foster a community of collaboration, innovation, and opportunity, supporting individuals from diverse backgrounds to excel and make a positive impact.

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