Account Executive

6 days ago

Dublin, Dublin City, Ireland Ardonagh Europe Full time
Overview

Account Executive - Private Client, Broking at Ardonagh Europe

Join to apply for the Account Executive - Private Client, Broking role at Ardonagh Europe.

Working within the Private Client Team, the Private Client Team is a close-knit, high-performing, customer-centric group. We deliver a personalised insurance experience by taking the time to understand our clients' insurance needs and developing bespoke solutions that provide peace of mind. Clients range from emerging wealth to global Ultra High Net Worth individuals, making for varied and interesting workdays. The team collaborates to develop our concierge Private Client Service.

Responsibilities
  • Participate in all Private Client functions – renewal issues, midterm client queries, and new business administration, working on a shared basis with the team.
  • Ensure agreed processes are followed in all matters.
  • Manage aged debt and premium collection.
  • Comply with all management audit requirements.
  • Provide a concierge service and deliver an elevated customer experience at every touchpoint.
  • Build effective relationships with clients by establishing trust, understanding needs, providing expert advice, and exceeding expectations.
  • Deliver professionalism and courtesy in all communications by phone or email.
  • Take personal responsibility for delivering high accuracy and quality in your work.
  • Handle requests and enquiries from customers, staff, and management in a professional and timely manner.
  • Work as part of a team to meet monthly and yearly targets and collaborate with other teams across the business to manage new Private Clients while maintaining commercial client relationships.
  • Work with the team and compliance functions to ensure that file records meet prescribed standards.
Requirements
  • Ability to work in a team environment.
  • Strong communication skills.
  • Positive, proactive attitude with adaptability to change.
  • Attention to detail.
  • Ability to manage deadlines and prioritise workload.
  • Good technical knowledge (product-specific training will be provided).
  • Ability to prioritise workloads and adapt to unforeseen events.
  • Good personal organisation and a structured approach to time and resource management.
Person Specification
  • Previous Open I & Relay experience.
  • Proficient in Office (Outlook, Word, Excel).
  • Friendly and courteous on the phone.
  • Ability to develop relationships with insurers and clients.
  • Willingness to learn and develop.
  • Strong work ethic.
  • At minimum APA (or working towards).
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Business Development and Sales
Industries
  • Insurance

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