Operations Supply Chain Account Manager

4 weeks ago

Cork, Cork, Ireland Apple Inc. Full time

Cork, County Cork, Ireland Operations and Supply Chain

Our Reseller Operations team play a pivotal role in ensuring operational and financial triumph for the company. RO are seeking a dynamic and highly motivated individual to join our Shared Services team to represent the voice of the Customer within Operations and maximise revenue potential. We are seeking a highly motivated professional to join our team, driving Apple's success by optimising inventory and maximising sales.

DescriptionResponsibilities
  • Drive optimal order coverage for partners to maximise revenue potential.
  • Influence partners in-stocks, ranging, and digital strategies.
  • Collaborate on demand planning and provide market insight to forecast consumer demand.
  • Accelerate accessory sell-through via order chase.
  • Maximise support to indirect Resellers via distributors.
  • Delivery issue prevention & management: prompt resolution of delivery issues encountered by Reseller partners; collaborate with Logistics to drive improved performance and self-serve from our Logistics Carriers; ensure adherence of key Resellers' contractual requirements; drive Speed initiatives to land NPI product within reduced SLAs; identify and implement efficiencies through RPA, data science, and process improvement initiatives.
Minimum Qualifications
  • Proven experience as an account executive, Demand Analyst or Shared Services role
  • You will need strong analytical abilities, and should be able to evaluate, analyse and present data to a broad audience
  • Solution oriented analytical planning skills
  • Strong work ethic, perseverance and flexibility
  • Excellent social, influencing, commercial & organisational skills
  • Meticulous attention to detail & ability to drive precise execution
  • Practical & focused approach to problem solving and process improvement
Preferred Qualifications
  • A passion for customer engagement and problem-solving
  • Exceptional data analysis skills, including modelling, interpreting, and presenting data effectively, while adopting an innovative and strategic approach to reporting.
  • Strong attention to detail
  • Excellent written and verbal communication skills for presenting complex analytical data to executive audiences.
  • Ability to swiftly acquire and adapt knowledge in dynamic and fast-paced environments
  • Eagerness to challenge oneself and others in pursuit of outstanding quality standards
  • Proven ability to manage time effectively and meet tight service levels, demonstrating resilience in handling last-minute requests
  • Presenting and leading programs and projects

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