Customer Success Manager

2 weeks ago

Dublin, Dublin City, Ireland Recruitroo Full time

Get AI-powered advice on this job and more exclusive features.

Recruitroo has built a cutting-edge software solution designed to help streamline the hiring and relocation process for international hiring. Our sophisticated software manages everything from sourcing candidates to securing visas and work permits, all the way through to managing relocation logistics. Our mission is to minimize the time and cost involved in hiring and relocating talent globally, while making the entire process stress-free for our clients.

Role Description

As a Customer Success Manager at Recruitroo, you will be responsible for ensuring high levels of customer satisfaction and engagement with our platform. You will be the interface for candidates and clients. You will lead the client account from sales handover, talent acquisition, candidate selection, immigration workflows, and finally onboarding the candidate with their new employer in Ireland and the UK. The Customer Success Intern will work closely with the entire Recruitroo team to provide Candidates and Customers with the technical support, educational resources, and customer feedback required for them to meet their goals. This is a full-time hybrid role, primarily located in Dublin with flexibility for remote work 2 days a week.

Qualifications

  • Strong customer service skills and a passion for helping people
  • Exceptional communication and problem-solving skills
  • Ability to prioritize tasks and manage time efficiently
  • Ability to work in a fast-paced, deadline-driven environment
  • Comfortable with technology and proficiency with Teams/ Miro / HubSpot
  • Demonstrated ability to work in diverse teams
  • Fluent in English (additional language skills are a plus)
  • Must be eligible to work in the country of the job location (Ireland)
  • Enrollment in or completion of a bachelor's or master's degree program, with preference given to degrees in Business, Management, Marketing, Computer Science, and related fields
Seniority level
  • Internship
Employment type
  • Full-time
Industries
  • Software Development
#J-18808-Ljbffr

  • Operations Management Lead

    4 days ago

    Dublin, Dublin City, Ireland Customer Success Company Full time

    Company OverviewCUSTOMER SUCCESS COMPANY IS A LEADING ORGANIZATION IN THE INDUSTRY.We are looking for a talented Training Manager to join our team and contribute to our company's success. The ideal candidate will have excellent leadership skills, be able to communicate effectively, and have experience in training and development.Job Description:This is a...

  • Professional Development Specialist

    4 days ago

    Dublin, Dublin City, Ireland Customer Success Company Full time

    Company OverviewCustomer Success Company is a dynamic organization that values innovation and customer satisfaction.We are seeking a highly skilled Training Manager to join our team. As a key member of our operations management group, you will play a critical role in ensuring the success of our business by providing expert training and development...

  • Training and Development Manager

    4 days ago

    Dublin, Dublin City, Ireland Customer Success Company Full time

    Job Title: Training ManagerJob Summary: We are seeking an experienced Training Manager to join our team. The successful candidate will be responsible for developing and delivering comprehensive training programs to enhance the skills and knowledge of our staff.Key Responsibilities:Develop and deliver training programsIdentify training needs and create...

  • Business Growth Expert

    4 days ago

    Dublin, Dublin City, Ireland Customer Success Company Full time

    About Us: Customer Success Company is a leading organization in the industry, committed to delivering exceptional results and exceeding customer expectations.Job Description: We are seeking a highly skilled Training Manager to join our team. The successful candidate will be responsible for developing and delivering comprehensive training programs to enhance...

  • Training Manager

    5 days ago

    Dublin, Dublin City, Ireland Customer Success Company Full time

    This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do not apply This is a test job - PLease do...

  • Customer Success Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Dye & Durham Corporation Full time

    Customer Success ManagerDepartment: SalesEmployment Type: Permanent - Full TimeLocation: Dublin - KeyhouseReporting To: Sales & Marketing ManagerDescriptionWe're seeking a dynamic customer success manager to join our team at Keyhouse (Dye & Durham Ireland). As a CSM, you will be responsible for understanding customers' needs, ensuring excellent customer...

  • Customer Success Manager

    4 days ago

    Dublin, Dublin City, Ireland NICE Ltd Full time

    Customer Success Manager Job DescriptionWe're looking for a highly skilled Customer Success Manager to join our team at Gong. As a key member of our customer success team, you will be responsible for ensuring customer satisfaction and driving business growth.Main ResponsibilitiesDevelop and execute strategies to drive customer satisfaction and...

  • Customer Success Manager

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About TN Ireland: We are a leading technology company that provides innovative solutions to help businesses succeed.Job Role:We are looking for a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction and driving revenue growth through exceptional customer service.You will work...

  • Customer Success Manager

    6 days ago

    Dublin, Dublin City, Ireland Klaviyo Inc. Full time

    The Customer Success Manager will be part of a high-impact, global, team focused on driving scalable growth, adoption, and retention for Klaviyo's largest customer base through 1:many and 1:1 pooled engagement.With a data-driven prescriptive approach, you'll provide key customers targeted support and leverage your expertise to drive success for customers at...

  • Manager, Customer Success

    6 days ago

    Dublin, Dublin City, Ireland Intercom Full time

    What's the opportunity?We're expanding our Customer Success organisation at Intercom.Our Customer Success team drives growth by ensuring that our customers most effectively use Intercom to reach their business goals.As a Manager of our EMEA High-Touch Customer Success team at Intercom, you will be responsible for and leading a team of world-class Customer...

  • Manager, Customer Success

    3 weeks ago

    Dublin, Dublin City, Ireland Stripe Full time

    Manager, Customer SuccessStripe Dublin, IrelandPosted: 12 hours ago | Type: Permanent | Salary: CompetitiveWho we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new...

  • Manager, Customer Success

    2 weeks ago

    Dublin, Dublin City, Ireland Stripe Full time

    Manager, Customer SuccessStripe Dublin, IrelandPosted: 12 hours ago | Type: Permanent | Salary: CompetitiveWho we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new...

  • Manager, Customer Success

    3 weeks ago

    Dublin, Dublin City, Ireland Datadog Full time

    As a Manager, Customer Success, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer Success...

  • Manager, Customer Success

    3 weeks ago

    Dublin, Dublin City, Ireland Datadog Full time

    As a Manager, Customer Success France, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer...

  • Manager, Customer Success

    1 week ago

    Dublin, Dublin City, Ireland Datadog Full time

    As a Manager, Customer Success, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer Success...

  • Customer Success Manager

    4 hours ago

    Dublin, Dublin City, Ireland Klaviyo Inc. Full time

    The Customer Success Manager will be part of a high-impact, global, team focused on driving scalable growth, adoption, and retention for Klaviyo's largest customer base through 1:many and 1:1 pooled engagement.With a data-driven prescriptive approach, you'll provide key customers targeted support and leverage your expertise to drive success for customers at...

  • Customer Success Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Xtremepush Limited Full time

    About the RoleWe are seeking an exceptional Customer Success Manager to lead our Product Support team at Xtremepush Limited. This dynamic and experienced leader will be responsible for driving initiatives that enhance customer success, fostering a customer-centric culture, and delivering top-tier support.The ideal candidate will have a strong technical...

  • Customer Success Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Tn Ireland Full time

    We are looking for a Customer Success Manager to join our team at Cubic Telecom. The successful candidate will be responsible for supporting our Sales, Product, and Engineering teams in pursuing business development initiatives with key customers.The ideal candidate will have five years of technical account management experience, especially within...

  • Customer Success Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full time

    Our client, a leading global platform in employer branding and online recruitment, is seeking a Customer Success Manager to join their team on a 1-year contract, with possibility of extension. This role is critical in engaging, retaining, and driving value for a portfolio of mid-market clients across the EMEA region. About the Role The Customer Success...

  • Manager, Customer Success

    3 weeks ago

    Dublin, Dublin City, Ireland Intercom Full time

    What's the opportunity?We're expanding our Customer Success organisation at Intercom. Our Customer Success team drives growth by ensuring that our customers most effectively use Intercom to reach their business goals. As a Manager of our EMEA High-Touch Customer Success team at Intercom, you will be responsible for and leading a team of world-class Customer...