Night Porter

4 weeks ago

Dublin, Dublin City, Ireland Temple Bar Hotel Dublin Full time

Temple Bar Hotel Dublin is seeking a Night Porter to join the team in its unique four-star hotel.

You will report to the Front Office Manager and Night Manager to ensure that all guests receive a warm, memorable, and personalized welcome to Temple Bar Hotel, setting the scene for their stay and ensuring that guest needs are anticipated and that any requests are actioned. Complete administrative tasks accurately and within given deadlines. Be responsible for the security of the hotel and its guests overnight.

A Night Porter Will Be Responsible For:

  • Ensure all lobbies, public restrooms, and public areas are clean, including vacuuming, mopping, dusting, and polishing furniture, floors, mirrors, and fixtures.
  • Clean and maintain areas like Bar, OTB, and Toast restaurant, and inspect furniture for damages or stains.
  • Restock supplies in lobby bathrooms and maintain all cleaning equipment.
  • Remove all rubbish from public areas and ensure the front of the hotel is free from litter.
  • Respond to guest inquiries, assist with directions, and address requests while maintaining a welcoming demeanor.
  • Perform additional tasks assigned by the supervisor, ensuring smooth night operations.

To be successful in the role of Night Porter, we require:

  • A friendly and professional approach to ensure guest satisfaction.
  • The ability to communicate effectively with guests and team members.
  • A collaborative attitude to work effectively with colleagues in a fast-paced environment.
  • Accuracy in taking orders and maintaining cleanliness to meet high service standards.
  • The ability to handle multiple tasks efficiently and adapt to changing priorities.
  • Understanding and adhering to health and safety regulations.
  • Experience in a similar role is advantageous but not mandatory, as training will be provided.

Working With Us Provides The Following Benefits To You:

  • Staff Food: Complimentary meals during shifts.
  • Employee Assistance Program: Access to confidential support services for personal and professional well-being.
  • Staff Discount: Discounts on food, beverages, and stays across our global Ascott portfolio.

About Us:

Temple Bar Hotel is a brand of The Ascott Limited. The Ascott Limited Ireland Corporate Office is a management company/support office for The Ascott Limited's portfolio in Europe.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

A trusted hospitality company, Ascott's presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels, and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP, Preference, Quest, Vertu, and Yello. Through Ascott Stal Rewards (ASR), Ascott's loyalty programme, members enjoy exclusive privileges and offers at participating properties.

Trading as: Temple Bar Hotel Dublin managed by The Ascott Limited.

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