Quality Enablement Specialist – Mailchimp

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Quality Enablement Specialist – Mailchimp, DublinClient:

MarketStar

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

451e135d68d0

Job Views:

2

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth

About the Quality Enablement Specialist Role:

MarketStar is seeking a B2B Sales Quality Enablement Specialist to support our Mailchimp sales program. This role will work closely with sales leadership to develop, implement, and improve quality assurance processes, procedures, and one-on-one coaching.

The ideal candidate is a team-oriented professional who is passionate about sales effectiveness, coaching, and process optimization. They will be responsible for assessing sales conversation quality, providing actionable insights, and enhancing training materials to ensure consistent and high-performing sales execution.

Location: Hybrid – Dublin

What You'll Do:
  1. Conduct side-by-side and remote observations (minimum one per week per consultant) to evaluate sales conversations
  2. Provide constructive feedback and coaching to enhance consultant performance
  3. Work with sales management to identify individual and team coaching needs
  4. Assess consultant capability in executing MarketStar's 4-Step Sales Process (Engage, Needs Analysis, Recommend/Demo, Close) against defined sales competencies
  5. Demonstrate a willingness to learn and coach the SPICED Methodology to enhance sales effectiveness
  6. Review sales consultant performance through monitoring calls and chat interactions using quality data management systems
  7. Track and report quality metrics at both the individual and team levels
  8. Analyze data to identify trends, gaps, and opportunities for skill development
  9. Provide required data to the Reporting Analyst to ensure accurate conversation quality reporting
  10. Assist in the rollout of new training initiatives, ensuring proper coaching and skill assessments are completed
  11. Conduct calibration sessions with senior leadership, team leads, and other managers to align on quality standards
  12. Create and maintain standardized workflows and procedures, recommending improvements to enhance efficiency
What You'll Need to Succeed:
  1. English language - C1 level and above
  2. Spanish language - C1 level and above - Nice to have
  3. B2B sales, digital advertising, or telesales experience required; Quality Assurance experience preferred
  4. Strong knowledge of MarketStar's 4-Step Sales Process (Engage, Needs Analysis, Recommend/Demo, Close)
  5. Experience or willingness to learn and coach the SPICED Methodology
  6. Excellent verbal, written, interpersonal, and organizational skills
  7. Proficiency in Microsoft Office and Google Suite (Gmail, Forms, Sheets, etc.)
  8. Results-oriented mindset with the ability to motivate others and drive performance
  9. Ability to multitask and thrive in a fast-paced team environment
  10. A skills assessment will be conducted as part of the interview process
What We Offer:

In alignment with our "We Care" value, we offer a comprehensive benefits package, including:

  1. Comprehensive VHI Health cover from day one
  2. Structured training & career development opportunities
  3. Paid birthday leave
  4. Personal Hardship Loan Program
  5. Mental health and 24/7 employee assistance program
  6. Top-performer and tenure awards

The pay for this position is base salary per annum of €45,000 with an additional variable bonus component of €5,000. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [emailprotected] assistance.

#J-18808-Ljbffr

  • Quality Enablement Specialist – Mailchimp

    2 weeks ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    Quality Enablement Specialist – Mailchimp page is loadedQuality Enablement Specialist – MailchimpApply locations MarketStar Dublin Hybrid time type Full time posted on Posted Yesterday job requisition id R17651If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.About...

  • Quality Enablement Specialist – Mailchimp

    2 weeks ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    Quality Enablement Specialist – Mailchimp page is loadedQuality Enablement Specialist – MailchimpApply locations MarketStar Dublin Hybrid time type Full time posted on Posted Yesterday job requisition id R17651If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.About...

  • Quality Enablement Specialist – Mailchimp

    18 hours ago

    Dublin, Dublin City, Ireland Marketstar Full time

    If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.About MarketStar:In everything we do, we believe in creating growth, for our clients, our employees, and our community.For the past 35+ years, we have been generating revenue for the most innovative tech companies across the...

  • Quality Enablement Specialist – Mailchimp

    7 days ago

    Dublin, Dublin City, Ireland MarketStar Full time

    If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.About MarketStar:In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the...

  • Quality Enablement Specialist – Mailchimp

    1 day ago

    Dublin, Dublin City, Ireland MarketStar Full time

    If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.About MarketStar:In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the...

  • Mailchimp Quality Enablement Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job Description:About TN Ireland:We are a leading provider of outsourced B2B demand, sales, customer success, and revenue operations solutions. Our team is passionate about creating growth for our clients, employees, and community.We are committed to delivering exceptional service and support through our MarketStar Foundation. Our award-winning workplace...

  • Sales Enablement Professional

    3 days ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    About the Quality Enablement Specialist RoleMarketStar is seeking a highly motivated and results-driven Sales Enablement Professional to support our Mailchimp sales program. This role will work closely with sales leadership to develop, implement, and improve quality assurance processes, procedures, and one-on-one coaching.The ideal candidate will be a...

  • Quality Assurance Specialist

    1 week ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    MarketStar is a leading provider of outsourced B2B demand, sales, customer success, and revenue operations solutions. As a Quality Assurance Specialist - Digital Sales Enablement, you will play a crucial role in supporting our Mailchimp sales program.About the Role:This role involves working closely with sales leadership to develop, implement, and improve...

  • Quality Assurance Specialist

    3 days ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    About this roleWe are seeking a highly skilled Quality Assurance Specialist to join our team at MarketStar. As a key member of our sales enablement team, you will play a critical role in developing and implementing quality assurance processes, procedures, and coaching programs.The ideal candidate will have a passion for sales effectiveness, coaching, and...

  • Sales Quality Enablement Expert

    16 hours ago

    Dublin, Dublin City, Ireland Marketstar Full time

    MarketStar OverviewIn alignment with our mission to create growth for clients, employees, and communities, we are seeking a skilled Quality Enablement Specialist to join our team.

  • Digital Sales Enablement Professional

    1 week ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    Digital Sales Enablement Professionals are highly sought after at MarketStar, where we empower exceptional talent to excel in our innovative sales initiatives. In this role, you will support our esteemed Mailchimp sales program, ensuring cutting-edge sales practices and unparalleled customer satisfaction.About the Team:Our diverse, dynamic team shares a...

  • Quality Enablement and Coaching Professional

    2 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job Overview:We are looking for a talented B2B Sales Quality Enablement Specialist to join our team in Dublin. The successful candidate will work closely with sales leadership to develop, implement, and improve quality assurance processes and procedures.The ideal candidate will be a team-oriented professional with strong knowledge of sales effectiveness,...

  • Technical Enablement Specialist

    1 week ago

    Dublin, Dublin City, Ireland Allied Irish Banks Full time

    Technical Enablement Specialist - Non-Financial Risk, DublinLocation: Molesworth Street, Dublin 2 – Hybrid (working remotely 3 days per week)This role is being offered on a permanent basis.What is the Role:The role is positioned within the Risk Technology and Transformation team where we manage the Risk Function's planning and provide oversight of the...

  • Sales Enablement Specialist

    3 days ago

    Dublin, Dublin City, Ireland ServiceNow Full time

    Sales Enablement ExpertiseWe're seeking a Sales Enablement Specialist to join our global Digital GTM organization. In this role, you'll work closely with Account Executives to drive sales revenue by developing and executing strategic plans for existing and under-penetrated Enterprise accounts.Your Key Responsibilities:Prospect under-penetrated Enterprise...

  • Sales Performance Improvement Specialist

    1 week ago

    Dublin, Dublin City, Ireland Wasatch Property Management, Inc. Full time

    As a Sales Performance Improvement Specialist at MarketStar, you will be instrumental in driving sales excellence and customer satisfaction. Our Mailchimp sales program requires dedicated professionals like you to ensure seamless delivery of quality-driven services.About the Opportunity:This position demands strong analytical skills, effective communication,...

  • Customer Data Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Elwood Roberts Full time

    As a Customer Data Specialist at Elwood Roberts, you will play a crucial role in leveraging customer data to drive engagement and retention. You will be responsible for creating targeted marketing campaigns that enhance the fan experience and increase race day attendance.You will work closely with the marketing and racecourse teams to ensure seamless...

  • Integration Enablement Specialist

    7 days ago

    Dublin, Dublin City, Ireland AIB Group Full time

    Job SummaryWe are seeking a skilled Technical Enablement Specialist to join our team at AIB Group. In this role, you will play a critical part in leading and enabling the design and delivery of integration services that support key business and risk outcomes.Key ResponsibilitiesLead and enable the design and delivery of integration services that support key...

  • Quality Assurance Specialist

    12 hours ago

    Dublin, Dublin City, Ireland Marketstar Full time

    Job DescriptionDevelop, implement, and improve quality assurance processes, procedures, and one-on-one coaching to enhance sales performance.Assess sales conversation quality, provide actionable insights, and enhance training materials to ensure consistent high-performing sales execution.Work closely with sales leadership to identify individual and team...

  • Sales Enablement Specialist

    2 days ago

    Dublin, Dublin City, Ireland PayPal, Inc. Full time

    About UsPayPal has been a trailblazer in the global commerce landscape for over two decades. Our mission is to create innovative experiences that simplify, personalize, and secure online payments for millions of consumers and merchants worldwide.Job DescriptionWe're seeking an experienced Sales Enablement Specialist to join our EU SMB Team as part of our...

  • Revenue Enablement Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland DoiT International Full time

    Our Revenue Enablement Specialist will be the face of the enablement programs for the GTM teams at DoiT. They will create, build, and implement training programs that will keep the GTM teams up to date and aligned.LocationThis role is based remotely on the East Coast of the US. We also accept applications from candidates based in the UK, Ireland, Estonia,...