Content Operations Manager

3 weeks ago

Dublin, Dublin City, Ireland Platform Engineering Full time
Overview

Platform Engineering is looking for a Content Operations Manager to scale and optimize the way we produce and distribute content. You'll own our AI-powered workflows for articles, videos, and community-driven content and ensure outputs are consistent, high-quality, and delivered on time. You'll bridge tech (AI tools, automation, Airtable) and people (content team, contributors, editors) to keep the content engine running smoothly.

What You'll Be Doing
  • Running and improving our AI content workflows (text + video) to produce high-quality content at scale.
  • Designing processes that balance automation with human review for clarity, accuracy, and brand tone.
  • Coordinating tasks across writers, editors, and freelancers and ensuring deadlines are met.
  • Experimenting with new AI and workflow tools, testing them hands-on, and rolling out the best ones.
  • Reviewing and refining content outputs for clarity, consistency, and brand alignment.
  • Partnering with our Senior Operations Manager to align on content production with strategic goals.
  • Documenting workflows and building playbooks so processes can scale.
  • Identifying bottlenecks early and mitigating blockers.
What We're Looking For
  • 2–3 years of experience in Operations (Marketing, Content, or Growth Ops) in a B2B SaaS or startup environment.
  • Strong interest in AI and automation, ideally with hands-on experience using AI tools and workflow platforms.
  • Excellent written and spoken English; you care about clarity and tone.
  • Proven ability to design and optimize repeatable processes.
  • Comfortable working with structured data (Airtable or similar).
  • A fast learner who loves experimenting with new tools and figuring out how they fit together.
  • Organized and proactive; able to keep multiple projects moving at once.
  • Bonus: experience coordinating freelancers or small teams.
Why you'll love working with us
  • Your work will reach tens of thousands of engineers worldwide.
  • Be at the forefront of AI-powered content operations, testing and scaling new tools.
  • Shape the future of platform engineering content through events like PlatformCon.
  • Fully remote team across Europe, the US, and beyond.
  • A role with room to grow into leadership as our content engine expands.
  • Competitive salary, equity, and a collaborative, inclusive culture.

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