Customer Assistant

Join to apply for the Customer Assistant (30-35 hours) – Clonmgadden role at Tesco Ireland

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes Tesco such a great place to work. We believe in treating each other with respect, and everyone having the opportunity to get on.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. We are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work – and it's what makes Tesco such a great place to work. We believe in treating each other with respect, and everyone having the opportunity to get on.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

You will need

• Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• Works hard for customers, your team and your department.
• You are able to prioritise to ensure anything you do is right for our customers.
• Adaptable and resilient to meet the ever changing demands of our business.
• You must be able to follow instructions either verbal or written.
• You are reliable and a good timekeeper.
• You must be smart and tidy at all times.

What's in it for you?

We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

• Competitive Salary
• Bonus Scheme*
• Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.
• 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our Wellbeing First approach of Body, Mind and Life.
• Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long. These discounts can be extended to a family member with a 2nd Clubcard available.
• Life Assurance
• Pension Scheme*
• Save As You Earn Scheme*
• Paid Family Leave
• Bike to Work
• Long Service Awards
• Commuter Scheme

*Entry requirements and rules of the scheme apply

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Through initiatives like the Tesco Community Fund, our association with Children's Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported community groups and driven charitable outcomes. Tesco has operated in the Irish retail market since 1997, with 170 stores nationwide and over 13,000 employees in Ireland, supporting thousands of jobs and working with Irish suppliers to support local communities.

We are committed to celebrating diversity and to providing a fully inclusive recruitment process. If you require reasonable adjustments, please let us know how we can support you during the recruitment process. For accessibility information, please visit the Tesco Ireland accessibility page.

How can I let Tesco know I need additional support?

Please email tescoireland.recruitment@tesco.ie to let us know what support you need.

This will help us understand more about you and how we can assist through the recruitment process.