Showroom Host Reception

4 weeks ago

Dublin, Dublin City, Ireland Frank Keane Volkswagen Full time

Join to apply for the Showroom Host Reception role at Frank Keane Volkswagen

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Our Mission is toset the standard for excellence in the automotive retail industry. We are driven to enable our people to provide customers with an innovative, personalised and premiumexperience at every stage of their journey to build lasting relationships, commitment and trustfor the road ahead. We are Frank Keane Volkswagen.

Frank Keane Volkswagen Sandyford are now inviting applications for a customer-centric Showroom Hostwith an immediate start. We are conveniently located in Sandyford Business Park and have a state-of-the-art showroom with the highest specification fit-out for our staff and customers.

As a Host, you will have excellent interpersonal skills as you will be responsible for meeting and greeting all customers. You will manage various customers at any one time and ensure each customer has a positive and enjoyable experience.

This role would be ideal for someone with a strong Customer Service background who enjoys giving exceptional experiences on a consistent basis.

About The Role

Ensuring customers looking to speak with a Sales Executive are introduced to one promptly and professionally.

Offer customers refreshments and make them feel welcome

Help Aftersales Department customers with their check-in for servicing.

Deliver excellent customer experience at all times

Be the first point of contact for any issue or questions

Help with ad hoc duties and tasks

Meet and greet customers and introduce yourself as the Host

Assess when to engage with customers and understand when to leave them to browse

About You

Previous experience in a customer service environment such as retail, hotel or hospitality front of house.

Can handle a busy workload and deliver on commitments made

Understand the customer journey and deliver the best service possible

Take great care and pride in your work and deliver a customer experience in keeping with Frank Keane Group Values.

Be confident with customers face-to-face and over the phone

Work efficiently under pressure

Skills

Customer Service, Front of house Customer Facing Customer Journey First Impressions Receptionist welcome

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionDesign, Art/Creative, and Information Technology
  • IndustriesRetail

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